Dynamic and results-oriented professional with extensive experience in managing operations at EZ Pawn and ensuring efficient transportation services at Comfort Care Transportation. Demonstrated expertise in financial management and safety protocol adherence, coupled with exceptional interpersonal and bilingual communication abilities. Proven track record of enhancing team performance and client satisfaction through innovative strategies and leadership.
Coordinated pickups and drop-offs in collaboration with dispatch center staff.
Provided reliable transportation services for elderly and disabled clients attending their clinic appointments. Inspected transportation equipment to detect malfunctions and confirm adherence to safety protocols.
Managed store finances, including cash handling, deposits, withdrawals, and record keeping of daily sales activities. Maintained accurate records of all transactions and inventory.Trained new staff members on the proper use of POS systems, loan processing protocols, and security measures. Inspected merchandise for condition before accepting it as collateral for loans or purchasing it outright from customers. Assessed customers' needs, provided advice on product selection, and answered inquiries about products, prices, availability, and credit terms. Ensured the store was kept clean, neat, and organized at all times.