Robert Rojo
Irvine,PA
Summary
Hardworking Service Porter aiming to apply multiple years of dealership support and customer satisfaction. Well-versed in generating service tickets and supporting parts and service department members to achieve exceptional service. Detail-oriented with years of experience in related roles. Industrious and dedicated with proven success executing maintenance tasks while cultivating workplace safety. Offering careful attention to the safe management of cleaning materials to eliminate risk.
Overview
3
3
years of professional experience
Work History
Service Porter
Sterling BMW
Newport Beach, CA
04.2021 - Current
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Helped guests unload and load luggage.
- Maintained cleanliness of work sites, parking spaces and guest services stations.
- Monitored and documented guest traffic flow in valet lot.
- Arranged special transportation for guests and booked taxis and business-class vehicles.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Parked and retrieved cars according to customer needs.
- Delivered above and beyond service to VIP guests at property.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
Retail Sales Associate
Quiksilver
Laguna Beach, CA
07.2019 - 04.2021
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Folded and arranged merchandise in attractive displays to drive sales.
Education
High School Diploma -
Aliso Niguel High School
Aliso Viejo, CA06.2020
Skills
- Safety Violations
- Damage Prevention
- Business Operations
- Conscientious and Detail-Oriented
- Valid Driver's License
- Materials Storage
- Customer Service
- Positive Team Player
Timeline
Service Porter
Sterling BMW
04.2021 - Current
Retail Sales Associate
Quiksilver
07.2019 - 04.2021
High School Diploma -
Aliso Niguel High School
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