Robert Saucedo
Los Angeles,CA
Summary
Skilled insurance agent with focus on customer service and policy management. Experience includes building client relationships, advising on coverage options, and maintaining up-to-date knowledge of industry changes. Strong problem-solving skills combined with ability to negotiate successfully have consistently contributed to team success. Noted for bringing creative solutions to complex situations in past roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Agent
Aflac
Monrovia, CA
01.2022 - Current
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Developed relationships with new clients through cold calling and referrals from existing customers.
Administrative Clerk
City of Los Angeles
Los Angeles, CA
01.2017 - 01.2022
- Organized and maintained filing systems both electronically and manually.
- Performed data entry duties to update client information in databases.
- Provided assistance to other departments when needed.
- Provided administrative support to the executive team.
- Maintained records and personnel files to drive administration and office support.
Education
High School Diploma -
John Marshall High School
Los Angeles06-2013
Skills
- Client Relations
- Lead Development
- Account Management
- New Client Acquisition
- Effective communication
- Extensive Sales Background
- Administrative Organization
- Customer Service
Certification
Life, Accident and Health Insurance License
References
References available upon request.
Timeline
Insurance Agent
Aflac
01.2022 - Current
Administrative Clerk
City of Los Angeles
01.2017 - 01.2022
High School Diploma -
John Marshall High School
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