Robert Schlapp

• As the Owner of AES LLC, a venture established in April 2019, the focus has been on delivering online retail sales on brand name items at up to 80% discounted price of retail. Sales increased since 2019 from just under 10k to over 300k as of end of year 2024.

• In the role of Accounts Receivable Supervisor on a contract basis, responsibilities include leading a team to optimize the accounts receivable process. This involves implementing best practices to enhance collections and reduce the days sales outstanding (DSO). Collaboration with various departments ensures alignment in achieving financial objectives, while providing training and support to team members fosters a productive work environment. Regular analysis of performance metrics guides strategic decision-making.

• Spearheaded initiatives aimed at increasing automation within the AR department, resulting in reduced workloads for staff members while maintaining high levels of data accuracy.
• Partnered with cross-functional teams to address invoicing errors proactively, preventing potential delays in payment processing.
• Supported company growth by effectively managing an expanding portfolio of customer accounts without compromising service quality or attention to detail.
• Managed billings for the top 10 customers, reconciling accounts and ensuring over 500 mil was being collected each quarter.
• Developed strong relationships with clients, fostering trust and ensuring prompt payment of invoices while avoiding disputes or misunderstandings.
• Conducted thorough credit checks on prospective clients, mitigating risk exposure while supporting strategic business expansion opportunities.
• Provided exceptional customer service by promptly addressing client inquiries, clarifying billing issues, and resolving disputes in a timely manner.
• Generated comprehensive reports for management review, highlighting key performance indicators related to accounts receivable activities.

• Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
• Ensured timely payments from clients through effective communication and proactive followups.
• Posted customer payments by recording cash, checks, and credit card transactions.
• Verified discrepancies and resolved clients' billing issues
• Implemented new collection strategies that led to the recovery of lost revenue.
• Processed incoming payments in accordance with established financial policies.
• Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.

• Ensured timely payments from clients through effective communication and proactive followups.
• Posted customer payments by recording cash, checks, and credit card transactions.
• Verified discrepancies and resolved clients' billing issues
• Implemented new collection strategies that led to the recovery of lost revenue.
• Analyzed aging reports and provided recommendations for improving collections efforts.
• Developed and maintained strong client relationships, fostering trust and open communication.
• Reduced outstanding account balances through diligent follow-up on past due invoices.
• Reconciled daily AR ledger and verified proper posting.
• Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
• Implemented training programs for new hires within the accounts receivable department, ensuring consistent quality standards across the team.
• Maintained less than 0.006% past due balance over 30 days.
• Grew AR receipts from 70mil to over 400mil.

Addition work detail prior as the following summary:

• 12 addition years of AR management.
• Managed teams as small as 2 and larger than 25.
• Credit review and control for small customers to multi-billion customers.
• Hiring and training new employees, KPI reviews, and mentoring team members to improve their skills.
• Complete department tear down and rebuild of processes to improve the entire order to cash. Customized processes as needed following needs of GAAP and SOX as required.
• Additional management over Accounts payables, assisting in revenue recognition, reconciling GL and Bank accounts, auditing of pricing sheets.
• Working internalky and externally to resolve customer issues, sales issues, or any issues that would prevent completing order to cash process.
• Experience with many ERP systems including SAP, Oracle, Salesforce, & many other systems. 3rd party systems like Get Paid, Billtrust, Highradous, etc....
• Online portal billing (Ariba, Coupa, etc...)