Robert Steers
2012 Ferry Metropolis ,IL
Summary
Dynamic professional with a strong work ethic and integrity, experienced at Baptist Health Medical Center. Proven track record in customer service excellence and efficient kitchen management. Skilled in food safety regulations and multitasking, consistently enhancing meal quality and presentation while ensuring patient satisfaction. Committed to fostering a collaborative team environment.
Overview
12
12
years of professional experience
Work History
Cashier
Baptist Health Medical Center
Paducah, KY
05.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems. Building and creating
- Assisted customers with inquiries, providing exceptional service and support.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Handled cash, credit, and check transactions while adhering to company policies.
Cook
Baptist Health Medical Center
Paducah, KY
04.2015 - 05.2025
- Prepared and cooked meals following dietary guidelines and patient preferences.
- Maintained cleanliness and sanitation of kitchen equipment and work areas to meet compliance standards.
- Assisted with menu planning by collaborating with nutritionists to address patient health requirements.
- Operated kitchen appliances and tools safely while following food safety regulations.
- Monitored inventory levels to guarantee sufficient stock of ingredients for meal preparation.
- Trained new staff on kitchen procedures to promote efficient workflow and adherence to standards.
- Communicated effectively with kitchen staff and management regarding food service operations to contribute to team efforts.
- Prepared multiple orders simultaneously during peak periods with high accuracy to maximize customer satisfaction and repeat business.
- Checked for quality by tracking old and new items, and rotating stock to confirm the freshness of food and ingredients.
Cook Shift Leader
Superior Care Home - Nursing & Rehabilitation Center
Paducah, KY
01.2015 - 04.2016
- Supervised kitchen staff to ensure adherence to food safety and hygiene standards.
- Developed weekly menus that met dietary requirements of residents.
- Trained new cooks on preparation techniques and operational procedures.
- Coordinated inventory management, minimizing waste through effective stock rotation.
- Implemented quality control measures to enhance meal presentation and taste consistency.
- Managed kitchen workflow, optimizing efficiency during peak service hours.
- Collaborated with healthcare team to accommodate special dietary needs of residents.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
Education
Associate of Science - Paralegal Studies
Daymar College
KY06.2012
High School Diploma -
Iroquois West
Gilman, IL06.1995
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
Timeline
Cashier
Baptist Health Medical Center
05.2025 - Current
Cook
Baptist Health Medical Center
04.2015 - 05.2025
Cook Shift Leader
Superior Care Home - Nursing & Rehabilitation Center
01.2015 - 04.2016
Associate of Science - Paralegal Studies
Daymar College
High School Diploma -
Iroquois West