Robert Szal

➢ Sold automotive-leasing services to individuals.

➢ Explained advantages of leasing autos as opposed to buying.

➢ Computed leasing charges, based on such factors as length of contract, anticipated mileage and applicable taxes.

➢ Compiled lists of prospective customers for use as sales leads, based on information from previous customers and other sources, while quoting prices and credit terms and prepared sales contracts for orders obtained.

➢ Developed and maintained Internet Sales Campaigns in order to accommodate goals of the Dealership programs to consistently exceed monthly lease retentions and over and above monthly sales goal

• Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs
• Issued instructions and assigned work duties to employees
• Trained employees achieving significant improvements in their productivity
• Assessed marketing potential considering statistics and expenditures
• Directed clerical staff to keep records of current information on tariffs, licenses, and restrictions
• Scheduled work hours, resolved conflicts and determine salaries
• Monitored customer preferences to determine focus of sales efforts
• Reviewed operational records and reports to project sales and determined profitability, determining price schedules and discounted rates
• Conferred with customers regarding equipment needs and advised on types of equipment to purchase, improving products, service and prices
• Responded to written, telephone requests and resolved customer issues regarding sales and service

• I would scrutinize the operation of the dealership then;
• Performed an in-dealership breakdown with all stakeholders present for the analysis of the current dealership standings
• Solidly focused, desired goals with clear actions to accomplish improved and immediate Results- Topics included:
• Proven Sales Process, trade cycle management, prospecting from sold, unsold follow-up using lease and retail renewal
• Effective Coaching
• Inbound and Outbound Phone Processes
• Internet Processes
• Proven BDC/Internet Department Developments
• Structure and train on Websites, ILM Tools, CRM Tools and Social Media set-up with guidance

• Identified new advertising markets, and proposed products to serve the Dealership
• Prepared and delivered sales presentations to new and existing Ford Dealership customers in order to sell new, additional advertising programs, to protect and increase existing Social Media outlets
• Obtained and studied information about Ford Dealerships' products, needs, problems, Social Media history, and business practices in order to offer effective sales presentations and appropriate product assistance
• Located and contacted potential clients through Social Media Outlets in order to offer advertising services and upgrades
• Give details to Ford Dealerships how specific types of Social Media advertising helps promote their products and services in the most effective way possible
• Drew up contracts for Social Media advertising work
• Maintained assigned account bases while developing new accounts
• Provided clients with estimates of the costs of Social Media advertising products and services
• Informed customers of available options for Social Media advertisement artwork and provided samples
• Processed all correspondence and paperwork related to accounts

• Prepared and delivered sales presentations to new and existing Dealers to sell new advertising programs in addition to protecting and increasing existing advertising
• Obtained and studied information about Dealers’ current products, needs, problems, advertising history, and business practices to offer effective and appropriate product assistance
• Located and contacted potential Dealers to offer specific advertising services
• Recommended appropriate sizes and formats for advertising, depending on medium of social media being used
• Explained to Dealers how specific types of social media advertising helps to promote their products and services in the most effective way possible
• Drew up contracts for advertising work whereas maintaining assigned accounts while developing new accounts additionally providing Dealers with estimates of the costs of advertising products and services
• Attended sales meetings, industry trade shows, and training seminars in order to gather information, promote products, expand network of contacts, and increase knowledge
• Determined advertising medium used and prepared sample advertisements within the selected medium for presentation to customers
• Informed customers of available options for advertisement artwork, and provided samples
• Responded to written, telephone and email requests for support
• Wrote sales outlines for use by Dealers and advertising staff
• Processed all correspondence and paperwork related to accounts resolved Dealer questions, concerns and complaints regarding sales and service
• Compiled lists of prospective customers for use as sales leads, based on information from newspapers, business directories, internet and other sources
• Traveled throughout assigned territory to call on current and prospective Dealers to solicit new accounts
• Scheduled date of delivery to Dealers; Based on knowledge of own firm's production and delivery schedules
• Prepared reports of business transactions and kept expense accounts

• Sold automotive-leasing services to individuals
• Explained advantages of leasing autos as opposed to buying
• Trained and managed 10 subordinates and helped to achieve significant improvements in their productivity and income
• Computed leasing charges, based on such factors as length of contract, anticipated mileage and applicable taxes
• Compiled lists of prospective customers for use as sales leads, based on information from previous customers and other sources, while quoting prices and credit terms and prepared sales contracts for orders obtained
• Developed and maintained Internet Sales Campaigns in order to accommodate goals of the Dealership programs to consistently exceed monthly lease retentions and over and above monthly sales goals