Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 35 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
This was my first opportunity to showcase my leadership skills as GM. I am proud to say that my team and i were very successful in growing the sales, service, parts and body shop business during my tenure as General Manager. The dealership soon earned the position as the number #1 Chrysler Jeep and Mitsubishi franchise in the state of New Mexico. In addition while growing the sales, service, parts and body shop we also accomplished top customer satisfaction awards from the factory.