Robert Torres
Houston,TX
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Server
Plucker Wing Bar
South Houston, TX
06.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Food Runner
Star Cinema Grill
Friendswood, TX
05.2021 - 11.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Education
Associate of Science - Computer Science
San Jacinto College District
Pasadena, TX05.2024
Skills
- High-Energy and Stamina
- Team Player
- Transactions and Cash Handling
- Ability to Lift 30 Pounds
- Food and Beverage Service
- Warm and Friendly
- Customer Service and Rapport
- Age Verification
- Identification Requirements
- Beverage Preparation
- Price Memorization
Timeline
Server
Plucker Wing Bar
06.2022 - Current
Food Runner
Star Cinema Grill
05.2021 - 11.2021
Associate of Science - Computer Science
San Jacinto College District
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