Summary
Overview
Work History
Education
Skills
Languages
Timeline
background-images

Robert Uzzo

Boca Raton,FL

Summary

Dynamic customer service professional with a strong work ethic and integrity, experienced at Publix. Proven track record in cash handling and complex problem-solving, consistently enhancing customer satisfaction. Recognized for maintaining high standards of cleanliness and fostering team collaboration, contributing to increased sales and repeat business.

Overview

39
39
years of professional experience

Work History

Cashier

Publix
02.2013 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Courier

Federal Express
05.1998 - 06.2013
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Followed company policies and procedures during shift.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.

Meatcutter

Publix Grocery Store
05.1986 - 03.2001
  • Cut meats to customer specifications and answered questions about specialty products.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Got to know my customers by offering premier customer service.
  • Office procedures when asked
  • followed all policies and procedures
  • promoted new items, cross sold with other departments

Education

High School Diploma -

Boca Raton High School
Boca Raton, FL
05-1981

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Order taking
  • Professionalism and courtesy
  • Complex Problem-solving
  • Product knowledge

Languages

English
Native or Bilingual

Timeline

Cashier

Publix
02.2013 - 03.2025

Courier

Federal Express
05.1998 - 06.2013

Meatcutter

Publix Grocery Store
05.1986 - 03.2001

High School Diploma -

Boca Raton High School

Similar Profiles

CREATE PROFILE
Robert Uzzo