Robert Wallace
Mount Pleasant,SC
Summary
Dynamic automotive professional with over 30 years of proven success in the industry, seeking opportunities to leverage extensive experience and expertise for organizational growth. Committed to maximizing abilities and contributing to profitability through strategic insights and innovative solutions. Possesses strong business acumen and leadership qualities, capable of fostering teamwork and driving impactful results. Eager to engage in discussions on aligning these skills with the goals of the organization, ensuring a seamless transition and immediate contribution.
Overview
38
38
years of professional experience
1
1
year of post-secondary education
Work History
Area Vice President
Asbury Automotive Group
Atlanta, GA
02.2025 - 02.2026
- Oversee the daily operations of 15 dealerships in the great Atlanta Metro market. Responsible for assisting General Managers in accomplishing monthly objectives and targeted goals.
- Work with multiple OEMs including Acura, Audi, Bentley, BMW, Ford, General Motors, Honda, Hyundai, Infiniti, Isuzu, KIA, Lexus, Stellantis, Toyota, and Volkswagen
- Oversaw regional performance, driving profitability and market share growth through targeted business plans.
- Led strategic initiatives to enhance operational efficiency across multiple dealership locations.
- Developed and implemented comprehensive training programs to elevate sales team effectiveness and customer satisfaction.
- Fostered strong relationships with OEMs to negotiate favorable terms and maximize inventory management strategies.
- Streamlined communication between departments to improve collaboration and address operational challenges swiftly.
- Mentored emerging leaders, cultivating a high-performance culture aligned with corporate objectives and values.
- Streamlined operations, reducing costs by identifying areas of improvement and implementing necessary changes.
Executive General Manager
Rick Hendrick Dodge Chrysler Jeep Ram/Rick Hendrick Jeep Chrysler Jeep Ram Fiat
Charleston, SC
10.2014 - 02.2025
- Oversaw the daily operations of two dealerships and the management teams at both locations.
- Responsible for ensuring both locations attained monthly, quarterly, and annual performance objectives.
- Led operational strategies to enhance dealership performance and customer satisfaction.
- Managed cross-functional teams to optimize sales processes and service delivery.
- Developed and implemented training programs for staff to improve product knowledge and customer engagement.
- Oversaw inventory management systems, ensuring accuracy in stock levels and timely replenishment.
- Analyzed market trends to inform strategic initiatives and drive competitive advantage.
- Mentored emerging leaders, promoting professional development and succession planning within the organization.
- Maximized profits through effective cost control, staff scheduling, inventory management and ordering.
- Directed financial management activities, ensuring accurate budgeting and forecasting for informed decision-making processes.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
VP of Operations/General Manager
Dale Jarrett Automotive Group/Crossroads Ford
Indian Trail, NC
05.2003 - 09.2014
- Oversee daily activities for variable and fixed operations department of dealership.
- Responsible for order recommendations for $15-$20 million of new vehicle inventory to keep at 90-day turn.
- Involved in monitoring pre owned inventory of $3-$5 million to keep at 60 day turn.
- Oversee daily sales operations as well as working deals for both new and pre owned.
- Involved in advertising to accumulate traffic in store.
- Significantly contributed to dealership receiving Ford’s Presidents Award in 2003, 2004 and 2006.
- Significantly contributed to dealership receiving Top 100 recognition 2003-2007.
- Assisted in development and implementation of “True Invoice Pricing”- a no haggle, no hassle one price selling process.
- Trained all sales personnel on new one price selling process and continued to maintain.
- Created one price selling process manual for sales personnel.
- Directed operational strategies to enhance efficiency across dealership operations.
- (Continued employment after buyout of Dale Jarrett Automotive Group)
Sales Manager/Business Manager
Keffer Chrysler Jeep
Charlotte, NC
06.2001 - 05.2003
- Consistently averaged $900 back end gross profit PRU sold.
- Met or exceeded all penetration objectives for time period as Business Manager.
- Promoted to Sales Manager after only 3 months of employment.
- Duties included working with salespeople daily to perform follow up, oversee new vehicle inventory and meet monthly objectives set by Chrysler for new vehicle sales and work with other managers in sales division.
Business Manager/Sales Representative
Grava Chrysler Jeep
Medford, MA
12.1987 - 06.2001
- Increased finance penetration from 50% to 75%.
- Increased service contract penetration to an average of 65%.
- Consistently averaged $800 back end gross profit PRU sold.
- Chrysler Certified Sales Associate.
- Chrysler Customer One Focus Team Representative.
- Achieved Chrysler Gold Level for volume and CSI, seven consecutive years.
- Recipient, Chrysler Star Performer Award, two consecutive years.
- Member, Chrysler Business Manager’s Association, Gold Level.
- Maintain professional relationships with commercial banks, captive finance companies and leasing companies.
- Significantly contributed to dealership receiving Chrysler 5 Star designation.
Education
Associate of Science -
University of Massachusetts At Boston
Boston, MA 08.1987 - 05.1988
Southern Connecticut State University
New Haven, CT 08.1986 - 05.1987
Skills
- Operations management
- Financial acumen
- Troubleshooting and problem resolution
- Organizational improvement
- Strategic planning
- Market analysis
- Talent development
- Budget administration
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
Timeline
Area Vice President
Asbury Automotive Group
02.2025 - 02.2026
Executive General Manager
Rick Hendrick Dodge Chrysler Jeep Ram/Rick Hendrick Jeep Chrysler Jeep Ram Fiat
10.2014 - 02.2025
VP of Operations/General Manager
Dale Jarrett Automotive Group/Crossroads Ford
05.2003 - 09.2014
Sales Manager/Business Manager
Keffer Chrysler Jeep
06.2001 - 05.2003
Business Manager/Sales Representative
Grava Chrysler Jeep
12.1987 - 06.2001
Associate of Science -
University of Massachusetts At Boston
08.1987 - 05.1988
Southern Connecticut State University
08.1986 - 05.1987