Motivated individual with experience in management, customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Can effectively lead a team and create profitability.
Overview
27
27
years of professional experience
Work History
Account Executive
Ehrlich
10.2022 - Current
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Qualified leads, built relationships and executed sales strategies to drive new business.
Executed successful sales strategies to convert leads into customers.
Resolved issues promptly to drive satisfaction and enhance customer service.
Pest Control Technician
Ehrlich
06.2016 - Current
Educated and advised customers on preventive measures to reduce pest infestations.
Applied pesticides to inside and outside of structures utilizing company protocols.
Applied chemical solutions on building surfaces to eliminate pests.
Responded to customer inquiries and complaints regarding pest control services and solutions.
General Manager
Perkins Family Restaurant
10.2015 - 06.2016
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Product Line Sales Manager
Kingdom Inc Church Tech And Supplies
09.1997 - 04.2012
Communicated effectively with team members to deliver updates on project milestones and deadlines.
Developed product documentation to communicate upcoming features and products to internal teams.
Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Maintained positive vendor relations to build strong partnerships.
Coordinated project planning and execution with team members and team leads.
Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Increased sales revenue by developing and implementing effective sales strategies.
Education
No Degree - Business
Art Institute Of Pittsburgh
Pittsburgh, PA
Skills
Lead Development
Customer Relationship Management
Revenue Generation
Account Management
Customer Service
Contract Negotiation
Account Servicing
Territory Management
Business Development
Timeline
Account Executive
Ehrlich
10.2022 - Current
Pest Control Technician
Ehrlich
06.2016 - Current
General Manager
Perkins Family Restaurant
10.2015 - 06.2016
Product Line Sales Manager
Kingdom Inc Church Tech And Supplies
09.1997 - 04.2012
No Degree - Business
Art Institute Of Pittsburgh
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