Robert Williams
Indigo Manor Nursing and Rehabilitation Center
Palm Coast,FL
1
Certification
16
years of professional experience
Results-oriented professional known for effective communication and attention to detail. Experienced in developing impactful programs and advocating for client needs, with a track record of improving resident engagement and self-sufficiency.
Work History
Social Service Director
1 Year 1 Month- Coordinated multidisciplinary team meetings to address resident needs and improve care plans.
- Developed and implemented social service programs to enhance resident well-being.
- Oversaw compliance with state and federal regulations regarding social services in healthcare settings.
- Provided training and mentorship to staff on best practices in social service delivery.
- Established partnerships with community organizations to facilitate resources for residents and families.
- Advocated for residents' rights, ensuring their voices were heard in care decisions and policy development.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Evaluated program effectiveness through regular assessments and feedback from residents and staff.
Social Service Director
6 Months- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Led initiatives to increase resident engagement in social activities, fostering a supportive environment.
- Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
- Developed and implemented a variety of innovative policies and strategies to promote client self-sufficiency.
Social Service Assistant
7 Months- Supported interdisciplinary team in developing individualized care plans for residents.
- Monitored resident health and reported changes to nursing staff promptly.
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Coordinated recreational activities to enhance resident engagement and socialization.
Senior Child Protective Investigator
1 Year 10 Months- Conducted comprehensive investigations into child welfare cases, ensuring adherence to state regulations and policies.
- Evaluated risk factors and family dynamics to determine appropriate interventions for vulnerable populations.
- Collaborated with multidisciplinary teams to develop safety plans for children in crisis situations.
- Mentored junior investigators, providing training on effective investigative techniques and case management best practices.
Social Service Assistant
4 Years 7 Months- Implemented feedback mechanisms to improve service delivery for residents' needs.
- Facilitated communication between families, staff, and residents to address concerns effectively.
- Maintained accurate documentation of resident care and activity participation records.
- Trained new staff on protocol adherence and best practices in resident care.
- Assisted case managers in developing personalized care plans for clients, resulting in improved well-being and self-sufficiency.
Backroom Supervisor
5 Years 4 Months- Supervised backroom operations, ensuring efficient product flow and inventory management.
- Coordinated stock organization to optimize space utilization and accessibility.
- Implemented process improvements that enhanced operational efficiency and reduced waste.
- Trained and mentored team members on safety protocols and best practices.
Correction Officer
1 Year- Conducted regular security checks to maintain a safe environment for staff and inmates.
- Supervised inmate activities to ensure compliance with facility rules and safety protocols.
- Managed intake and release processes, ensuring accurate documentation and adherence to procedures.
- Collaborated with multidisciplinary teams to develop rehabilitation programs tailored to inmate needs.
- Trained new officers on operational procedures, policies, and emergency response protocols.
Education
Bachelor of Science - Education
Skills
Communication skills
Client assessments
Interviewing skills
Client meetings
Onsite facility tours
Resource coordination
Customer communication
Time management
Collaboration
Multitasking
Teamwork
Teamwork and collaboration
Case management
Accomplishments
- Supervised team over 20 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified Child Protective Investigator, Department Children and Familiew
Timeline
Social Service Director
Indigo Manor Nursing and Rehabilitation Center
07.2025 - CurrentRead More
Social Service Director
Port Orange Nursing And Rehab
01.2025 - 07.2025Read More
Social Service Assistant
Beachside Nursing and Rehabilitation Center
06.2024 - 01.2025Read More
Senior Child Protective Investigator
Department Children and Families
08.2022 - 06.2024Read More
Social Service Assistant
Oceanview Nursing and Rehabilitation Center
10.2017 - 05.2022Read More
Backroom Supervisor
Walmart
06.2011 - 10.2016Read More
Correction Officer
Volusia County Corrections
07.2010 - 07.2011Read More
University of Florida
Bachelor of Science from Education
Read More