Robert Wooster
Phoenix,AZ
Summary
Customer Service Associate with Walgreens Boots Alliance, Inc., recognized for enhancing customer satisfaction through effective problem resolution and exceptional product knowledge. Proven ability to handle complaints professionally, leading to positive feedback and outcomes. Strong team collaborator dedicated to delivering outstanding customer support in high-pressure environments.
Experienced with maintaining cleanliness and organization in diverse environments. Utilizes effective cleaning techniques to ensure all areas are sanitary and welcoming. Knowledge of using cleaning products and equipment safely and efficiently.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Walgreens Boots Alliance, Inc.
Phoenix, AZ
12.2023 - 04.2025
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
Education
High School Diploma -
The American Academy, Graduation Alliance
Salt Lake City, UT05.2024
Hopi Jr Sr High School
Keams Canyon, AZ05.2018
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Product knowledge
- Hygiene practices
- Food safety compliance
- Sanitation procedures
Timeline
Customer Service Associate
Walgreens Boots Alliance, Inc.
12.2023 - 04.2025
High School Diploma -
The American Academy, Graduation Alliance
Hopi Jr Sr High School