ROBERT Zachery

• Delivered outstanding after-sales service, ensuring high customer satisfaction.
• Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
• Conferred with existing and potential customers to assess requirements and propose optimal solutions.
• Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Assisted the general manager in day to day operations of the store and supervised the sales team and accountant management team and also tire tech in installation and repairs to customers vehicles.

Ran day to day operations of the business, did opening and closing procedures, also was responsible for bank deposits, inventory control, ordering stock. Supervised a total of six employees.