Hard working and motivated team leader skilled at operating departments efficiently to meet goals. Dedicated to applying training, monitoring, and moral-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Circle K
08.2023 - Current
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Developed strong working relationships with staff, fostering a positive work environment.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Mentored team members to enhance professional development and accountability in workplace.
Assistant Store Manager
Toot N Totum
04.2022 - 07.2023
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Rotated merchandise and displays to feature new products and promotions.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reported issues to higher management with great detail.
Assistant Restaurant Manager
Dos Jefes Restaurant
02.2018 - 03.2022
Oversaw food preparation and monitored safety protocols.
Managed staff schedules and maintained adequate coverage for all shifts.
Supervised all areas of restaurant to keep it clean and well-maintained.
Established rapport with guests through personalized interactions that led to repeat business.
Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.