Roberta Hendrix
Nashville
Summary
Dynamic supervisor with a proven track record at Holcim, excelling in employee training and workflow optimization. Enhanced team productivity through effective conflict resolution and safety compliance. Recognized for implementing cost-saving measures and fostering a culture of continuous improvement, driving operational efficiency and employee morale.
Overview
33
33
years of professional experience
Work History
Supervisor
Holcim
08.2004 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
Lineleader
Tyson
05.1992 - 07.2004
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
- Monitored product quality to achieve superior quality reputation.
- Boosted employee morale, recognizing individual achievements and fostering a positive work environment.
Education
High School Diploma -
05-1991
Skills
- Employee training
- Project management
- Team building
- Workflow optimization
- Inventory management
- Conflict resolution
- Safety compliance
- Performance evaluation
Timeline
Supervisor - Holcim
08.2004 - Current
Lineleader - Tyson
05.1992 - 07.2004
Prescott High School - High School Diploma,
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