Roberta Johnson
Hamden
Summary
Dynamic and adaptable Flight Attendant recognized for exceptional customer service and strong work ethic. Proven ability to handle medical emergencies and enhance passenger satisfaction through attentive hospitality. Skilled in first aid and team collaboration, ensuring a safe and enjoyable travel experience for all.
Knowledgeable with solid background in delivering exceptional passenger service and ensuring safety compliance. Proven track record of managing in-flight emergencies and providing excellent customer care. Demonstrated ability to communicate effectively and resolve conflicts efficiently.
Overview
9
9
years of professional experience
Work History
Flight Attendant
Avelo Airlines
02.2023 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
PCA
Private Employer Upon Request
11.2017 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
IT Work Study
Albertus Magnus College
09.2016 - 10.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Education
Master of Science - Human Services Bachelors. Criminal Justice Masters
Albertus Magnus College
New Haven, CT08-2023
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Team collaboration
- Reliability and punctuality
- Food and beverage service
- Hospitality service expertise
Timeline
Flight Attendant
Avelo Airlines
02.2023 - Current
PCA
Private Employer Upon Request
11.2017 - Current
IT Work Study
Albertus Magnus College
09.2016 - 10.2017
Master of Science - Human Services Bachelors. Criminal Justice Masters
Albertus Magnus College
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