Robert Gannon Stringer
Gulfport,MS
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Campus Recreation And Intramurals
08.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Houseboy
Alpha Omicron Pi Sorority
01.2023 - Current
- Worked in a team setting providing meals and accommodations
- Cleaned and up kept maintenance in kitchen and dining halls
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
Construction Laborer/Project Manager
Necaise Lock Supply
04.2020 - 08.2022
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Communicated daily with vendors to keep project fully operational.
Education
Bachelor of Arts - Biochemistry
University of Mississippi
University, MS05.2025
Skills
- Document and Records Management
- Coordination
- Customer Consulting
- Brand Representation
- Computer Proficiency
- Academic Advising
Affiliations
- Vice President of Academics for Delta Psi Fraternity (2023-2024)
- Rho Alpha (recruitment counselor) for IFC formal recruitment (Fall 2023)
- Founding member of Operation Smile
- Ole Miss pre-optometry club member
- Tutor of Organic Chemistry and General Physics
Timeline
Customer Service Representative
Campus Recreation And Intramurals
08.2023 - Current
Houseboy
Alpha Omicron Pi Sorority
01.2023 - Current
Construction Laborer/Project Manager
Necaise Lock Supply
04.2020 - 08.2022
Bachelor of Arts - Biochemistry
University of Mississippi
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