Roberto Arredondo
Stickney,IL
Summary
Results-driven Retail Associate Manager with strong background in managing retail operations and providing excellent customer service. Proven track record of success in increasing sales, managing inventory and achieving financial goals. Smart with keen eye for data to identify areas for improvement.
Overview
8
8
years of professional experience
Work History
Retail Associate Manager
T-Mobile
05.2020 - Current
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Trained employees in suggested selling and merchandising techniques to meet sales quotas.
- Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
- Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
Mobile Expert
T-Mobile / Sprint
08.2018 - 05.2020
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
Package Handler
FedEx
06.2017 - 07.2018
- Loaded packages into correct trucks to ensure they are delivered to specific locations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed safety regulations to maintain safe work environment.
Team Member
White Castle
05.2016 - 06.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Took customers orders, repeated them back, and served fresh food in a timely manner.
Education
High School Diploma -
Morton West High School
Berwyn, IL08.2017
Skills
- Inspirational Leadership
- Process Improvement Initiatives
- Customer Needs Assessments
- Disciplinary Procedures
Languages
Spanish
Native or Bilingual
Timeline
Retail Associate Manager
T-Mobile
05.2020 - Current
Mobile Expert
T-Mobile / Sprint
08.2018 - 05.2020
Package Handler
FedEx
06.2017 - 07.2018
Team Member
White Castle
05.2016 - 06.2017
High School Diploma -
Morton West High School
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