ROBERTO LUX
Homestead
Summary
Dynamic Fueling Lead Agent with extensive experience at Aero Fuels, excelling in safety compliance and team leadership. Proven track record in optimizing fueling operations and ensuring meticulous equipment inspection. Adept at problem-solving and documentation management, consistently delivering exceptional service in high-pressure environments. Committed to maintaining the highest standards in fueling activities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Fueling Lead Agent
Aero Fuels
Miami
06.2024 - Current
- Assigns work, ensures proper utilization of personnel and equipment, imparts current or new occupational knowledge to workers and performs work similar to that assigned to the group being led, for a major portion of time.
- Employees delegated the responsibilities described above shall not pass upon wages, employment, discipline or discharge of other employees .
- Operate motorized fueling vehicles (fuel tank trucks, standard and automatic transmissions)
- Operate non-motorized fueling vehicles (hydrant carts)
- Fuel and de-fuel aircraft per flight crew/flight plan requirements
- Inspect fueling equipment and vehicles – report malfunctions or inconsistencies
- Perform accurate fueling calculations
- Fuel ground support equipment (gasoline or diesel) as required
- Interact with carrier personnel
- Utilize hand-held radios, telephones and computers for communication
- Complete and submit all documentation associated with fueling activities
- Respond to fuel emergencies (i.e. fuel spills) utilizing emergency response cart and follow established environmental/company guidelines
- Comply with all federal, state, municipal, airport authority and carrier security requirements
- Must safely lift from 35 to over 100 pounds repetitively on a daily basis as an essential function of the job.
- Must comply with Aero fuels SOPs and policies
Fueling Agent
SWISSPORT
10.2019 - 06.2024
- Receive, store, transfer, and dispense petroleum fuel products.
- Operate motorized fueling vehicles (fuel tank trucks, standard and automatic transmissions) non-motorized fueling vehicles (hydrant carts).
- Fuel and de-fuel aircraft per flight crew/flight plan requirements.
- Inspect fueling equipment and vehicles - report malfunctions or inconsistencies.
- Perform accurate fueling calculations.
- Fuel ground support equipment (gasoline or diesel) as required.
- Interact with carrier personnel.
- Utilize hand-held radios, telephones and computers for communication.
- Complete and submit all documentation associated with fueling activities.
- Respond to fuel emergencies (i.e. fuel spills) utilizing emergency response cart and follow established environmental/company guidelines.
- Comply with all federal, state, municipal, airport authority and carrier security requirements.
- Must comply with Swissport SOPs and policies.
Travel Chaperone/ Escort
COMPREHENSIVE HEALTH SERVICE / CALLIBURN COMPANY
03.2018 - 08.2019
- Responsible for the supervision of children during transportation for medical appointments.
- Facility transfers and national travel to and from on-site children's residential facilities.
- Responsible for ensuring safe and secure transportation of minors.
- Creating reports to the assigned lead manager of each individual case in accordance with the immigration and child services practices of the U.S. Federal Government.
STS Driver
MINORITY MOBILE SYSTEM
01.2016 - 01.2018
- Special transportation service for people with a physical, mental, or intellectual disability, who cannot drive on their own.
- Provide Door-to-Door service for the transport of people with disabilities in safe, timely, and courteous manner from MiamiDade to Monroe Counties.
- Assist passengers in accordance with all Miami-Dade County, State and Federal Laws, to their said destination all while following STS policies and procedures.
T&T
01.2014 - 12.2015
- Helping customers with their wireless devices issues, equipment or network, and offering excellent customer service.
- Certified by Android and Apple to troubleshoot their technical issues for voice, internet, or device setting.
- Using remote tools to configure or troubleshoot client's equipment. Processing warranty claims.
- Using multiple computers and databases simultaneously while talking to the customer over the phone to resolve their technical issues.
- Assistance with any billing or shopping services including new service sales. Securing customer needs.
- Advance Technical Support
DR. PEPPER - Snapple Group
03.2002 - 08.2013
- Responsible for building existing accounts by generating sales activity through lead generation (prospecting), cold calling, networking, and marketing activities.
- Negotiating and closing new and existing businesses effectively and efficiently. Managing and organizing methods for the documentation of leads in the data base.
- Further developing existing client relationships and building new client relationships while formulating plans to secure repeat business.
- Participating in sampling events.
- Working closely with supervisors to exceed the expectation of clients, by following up with clients pre- and post-events, and making sure expectations are met or exceeded.
- Directing training sessions for new employees and team development.
Education
Bachelor Degree - Business Administration
UNIVERSIDAD AUTONOMA DEL CARIBE
BARRANQUILLA, COLOMBIASkills
- Scheduling
- Time management
- Microsoft Office
- Human resources
- Equipment inspection
- Fueling operations
- Safety compliance
- Vehicle maintenance
- Team leadership
- Problem solving
- Documentation management
- Communication skills
Certification
UNIVERSIDAD AUTONOMA DEL CARIBE, Barranquilla, CO, CDL Class A/ NT, Pest Control, Home Inspector, CPR, Google, Samsung, Apple, LG, Certificates., FAR 139.321, Airlines Fueling
References
Available upon request.
Timeline
Fueling Lead Agent
Aero Fuels
06.2024 - Current
Fueling Agent
SWISSPORT
10.2019 - 06.2024
Travel Chaperone/ Escort
COMPREHENSIVE HEALTH SERVICE / CALLIBURN COMPANY
03.2018 - 08.2019
STS Driver
MINORITY MOBILE SYSTEM
01.2016 - 01.2018
T&T
01.2014 - 12.2015
DR. PEPPER - Snapple Group
03.2002 - 08.2013
Bachelor Degree - Business Administration
UNIVERSIDAD AUTONOMA DEL CARIBE