Roberto Munoz
Wildomar,CA
Overview
3
3
years of professional experience
Work History
Front End Supervisor
Costco
Murrieta, CA
05.2023 - 10.2024
- Trained new employees in customer service techniques and store policies.
- Managed customer complaints and rectified issues to complete satisfaction.
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
- Provided excellent customer service by assisting customers with their needs or inquiries.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
Food Service Supervisor
Costco
Murrieta, CA
01.2024 - 05.2024
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
Bakery Supervisor
Costco
Murrieta, CA
08.2022 - Current
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
- Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Resolved customer complaints in a timely manner by providing excellent customer service.
Bakery Supervisor
Costco
San Bernardino, CA
05.2021 - 07.2022
Education
Bachelor of Arts - Business Administration
California State University San Bernardino
San Bernardino, CA06-2020
Skills
- Staff Leadership
- Employee Scheduling
- Quality Assurance Policies
- Ordering Supplies
- Food Preparation
Languages
Spanish
Professional
Timeline
Food Service Supervisor
Costco
01.2024 - 05.2024
Front End Supervisor
Costco
05.2023 - 10.2024
Bakery Supervisor
Costco
08.2022 - Current
Bakery Supervisor
Costco
05.2021 - 07.2022
Bachelor of Arts - Business Administration
California State University San Bernardino
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