Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Roberto Pierre

Roberto Pierre

Lauderdale Lakes,Florida

Summary

1 - Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.

2 - Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers.

3 - Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

Overview

4
4
years of professional experience

Work History

Sales Associate

Grieco Chevrolet of lauderhill
Lauderhill, FL
08.2024 - Current
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Greeted customers to determine wants or needs.
  • Recommended, selected and located merchandise based on customer desires.

Sales Associate

Toyota of Deerfield Beach
Deerfield Beach, FL
08.2023 - 07.2024
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.

Store Manager

Metro by T-Mobile
5526 W OAKLAND PARK BLVD, FL
07.2021 - 06.2023
  • Helped customers by answering questions and locating merchandise.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Used product knowledge to suggest items to match client needs.

Bartender

Le Meridien Hotel
1825 Griffin RD, DANIA BEACH, FL
02.2021 - 06.2021
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.

Education

High School Diploma -

LYCEE ALEXANDRE PETION
PORT AU PRINCE
01.2015

Skills

  • Customer Service
  • Polyglot
  • Product Sales
  • Product Promotion
  • Retail Sales Customer Service
  • Positive and Professional
  • Sales Expertise
  • Microsoft Outlook
  • Digital Media Expertise
  • Skill Building

Languages

English
Professional
Spanish
Professional
Haitian Creole
Native/ Bilingual
Portuguese
Full Professional
French
Full Professional

Timeline

Sales Associate

Grieco Chevrolet of lauderhill
08.2024 - Current

Sales Associate

Toyota of Deerfield Beach
08.2023 - 07.2024

Store Manager

Metro by T-Mobile
07.2021 - 06.2023

Bartender

Le Meridien Hotel
02.2021 - 06.2021

High School Diploma -

LYCEE ALEXANDRE PETION