Roberto Rodriguez Trujillo
Nogales,AZ
Summary
Dynamic Sales Associate with a proven track record at O'Reilly Chevrolet, excelling in customer service and relationship building. Achieved consistent sales targets through effective problem-solving and teamwork. Bilingual in English and Spanish, I leverage strong communication skills to enhance customer satisfaction.
Overview
13
13
years of professional experience
Work History
Sales Associate
Orielly Chevrolet
Tucson, AZ
08.2018 - 03.2025
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and promote sales.
- Processed transactions efficiently using point-of-sale systems to ensure customer satisfaction.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Monitored inventory levels and alerted management about restocking needs for optimal sales flow.
- Provided feedback on customer preferences to help refine product offerings and promotions.
- Engaged in ongoing training sessions to develop product knowledge and sales techniques effectively.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Sales Associate
Sam Levitz Furniture
Tucson, AZ
05.2015 - 07.2018
- Cultivated strong customer relationships to enhance satisfaction and loyalty.
- Assisted customers in selecting furniture that suit their needs and preferences.
- Collaborated with finance team to streamline financing options for customers.
- Trained new associates on sales techniques and dealership processes, enhancing team performance.
- Conducted thorough product knowledge sessions to educate clients on furniture features.
- Managed inventory levels effectively, ensuring optimal stock for sales demands.
- Supported promotional events by coordinating product placement and signage adjustments effectively.
- Communication with customers professionally and proactively to provide product information and advice.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Dentist
R & R Dental
Nogales Sonora
02.2012 - 07.2015
- Performed comprehensive dental examinations to diagnose oral health conditions.
- Developed and implemented individualized treatment plans for diverse patient needs.
- Utilized advanced dental technologies to enhance diagnostic accuracy and treatment efficacy.
- Led patient education initiatives to promote preventive care and oral hygiene practices.
- Streamlined office workflows, improving patient appointment scheduling and reducing wait times.
- Collaborated with specialists on complex cases to ensure holistic patient care solutions.
- Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
- Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
- Interpreted X-rays to make accurate diagnoses and treatment decisions.
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
- Managed dental emergencies promptly, addressing acute pain and preventing further complications.
- Assessed patient needs and developed treatment plans for restorative work.
- Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
- Reviewed patient health history and performed checkups to assess current issues.
- Diagnosed and treated infections, mouth ulcers, and other problems with oral mucosa.
- Consulted with other dental professionals to deliver best patient care.
- Restored teeth by fabricating crowns, bridges and other restorations.
- Filled cavities using composite and amalgam materials.
- Referred patients to specialists such as orthodontists, endodontists and oral surgeons based on individual needs.
- Took impressions for retainers and appliances.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
- Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants.
- Protected patients from infectious diseases by using proper masking, gloves and safety glasses.
- Removed old fillings and replaced with more modern, tooth-colored alternatives.
- Wrote prescriptions for antibiotics and other medications used to treat temporary or long-term dental issues.
- Directed staff handling patients' cleanings and support work for more advanced procedures.
Education
Bachelor of Science - DENTISTRY
Universidad Autonoma De Ciudad Juarez
Ciudad Juarez Chihuahua 05-2011
High School Diploma -
Cetis 128
Nogales Sonora05-2001
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- Sales expertise
- Customer needs assessment
- Complex Problem-solving
- Adapt to diverse groups
- Strong computer skills
- Verbal communication
- Report preparation
- Document management
- Positive attitude
- Prioritizing work
- Office management
- Strong problem solver
- Documentation and reporting
- Meticulous attention to detail
- Social media and promotions
- Dedicated team player
- Team bonding
- Professional and mature
- Filing and data archiving
- Fluent bilingualism English & Spanish
Accomplishments
Top Sales Every Year For Five Consecutive Years
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sales Associate
Orielly Chevrolet
08.2018 - 03.2025
Sales Associate
Sam Levitz Furniture
05.2015 - 07.2018
Dentist
R & R Dental
02.2012 - 07.2015
Bachelor of Science - DENTISTRY
Universidad Autonoma De Ciudad Juarez
High School Diploma -
Cetis 128