Roberto Silvas
Henderson
Summary
Dedicated and experienced Pharmacy Technician with 17 years of expertise in retail pharmacy setting. Seeking a position to leverage comprehensive knowledge of pharmaceuticals, exceptional customer service skills, and commitment to accuracy in prescription processing.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Smiths Food And Drug
10.2007 - Current
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Resolved third-party billing, computer system and customer service issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
High School Diploma -
Basic Academy Of Int'l Studies High School
Henderson, NV06.2000
Skills
- Managed prescription fulfillment, ensuring accuracy and compliance with regulations
- Provided excellent customer service, addressing inquiries and resolving issues
- Assisted pharmacists in dispensing medications and counseling patients
- Managed insurance claims and maintained accurate patient profiles
- Oversaw training of new pharmacy technicians, contributing to team development
Certification
- CPhT - Certified Pharmacy Technician
- Nevada State Licensed Pharmacy Technician - Active
Timeline
Pharmacy Technician
Smiths Food And Drug
10.2007 - Current
High School Diploma -
Basic Academy Of Int'l Studies High School
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