Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Roberto Tordonato

Wethersfield,CT

Summary

Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

TDR Level Associate

Amazon
10.2022 - 12.2023
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Maintained up-to-date knowledge of computer software programs for optimal data entry results.
  • Reduced manual workloads by utilizing automated tools and macros for faster data entry tasks completion.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Worked varied hours to meet seasonal and business needs.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Trained and mentored junior staff on strategies and techniques.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Dairy Clerk

Stop & Shop
03.2020 - 09.2022
  • Handled large dairy section by maintaining section cleanliness, product rotation and displays.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Promoted a positive shopping experience with prompt attention to customer inquiries and concerns.
  • Dealt with payments, invoices and product rotations for all products.
  • Supervised temporary staff during peak seasons, providing guidance on proper handling techniques and policies specific to the dairy section.
  • Elevated overall store presentation by routinely cleaning shelves, refrigeration units, and other fixtures within the dairy department.
  • Answered questions from customers and discussed new products placed in dairy cases.

Landscaping

Family Friends And Neighbors
04.2021 - 08.2021
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Handled hedge, bush, and shrub trimming.
  • Maintained grounds by trimming, weeding, and general clean-up.

Education

High School Diploma -

Wethersfield High School
Wethersfield, CT
06.2022

Skills

  • Data Entry
  • Management Support
  • Cash Handling
  • Workplace Safety
  • Flexible Schedule
  • Decision-Making
  • Attention to Detail
  • Computer Skills
  • Time Management
  • New Hire Training
  • Relationship Building
  • Forklift Operation

Accomplishments

  • Supervised team of 12 staff members.
  • Documented and resolved work not being pushed out fast enough to meet company needs, which led to me strategizing, revising and ultimately streamlining certain work possesses to meet said company needs
  • Achieved product numbers and expectations by documenting the completion of opening, closings, and helping unloading tractor trailers with accuracy and efficiency.

Timeline

TDR Level Associate

Amazon
10.2022 - 12.2023

Landscaping

Family Friends And Neighbors
04.2021 - 08.2021

Dairy Clerk

Stop & Shop
03.2020 - 09.2022

High School Diploma -

Wethersfield High School

Similar Profiles

CREATE PROFILE
Roberto Tordonato