Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Roberto Villatoro

Houston,TX

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

18
18
years of professional experience

Work History

General Manager

KFC
Humble, TX
06.2006 - Current
  • Optimized profits by controlling food, beverage and labor costs.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Trained new employees to perform duties.
  • Created detailed reports on weekly and monthly revenues and expenses.
  • Delegated work to staff, setting priorities and goals.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.

Education

Some College (No Degree) - Business Administration

Houston Community College
Houston, TX

Skills

  • I am bilingual (Spanish and English )
  • Operations Oversight
  • Schedule Management
  • Expense Control
  • computer skill:

Hardware: Build computer

Software : manage Excell,Word email,

* Handyman minor repair

References

References available upon request.

Timeline

General Manager

KFC
06.2006 - Current

Some College (No Degree) - Business Administration

Houston Community College

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Roberto Villatoro