Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Richard (Ricky) Dean

Uriah,Alabama

Summary

Possesses a thorough understanding of PCI Tribal Gaming Regulations (TICS) and the NIGC (MICS) and have extensive experience in providing information and documentation as a source of contact between the Tribal Gaming Commission Auditors and the WCA Surveillance Department. Demonstrates leadership abilities in high-pressure situations, such as Tribal Gaming Commission audits to ensure compliance and adherence to the regulations. Experienced in maintaining casino integrity and security through vigilant surveillance and investigative practices. Enhances operational procedures through diligent observation and reporting, contributing to safer gambling environments.

Overview

29
29
years of professional experience

Work History

Surveillance Supervisor

Wind Creek Casino & Hotel
ATMORE, AL
02.2019 - Current
  • Conducts investigations into suspicious activities within the casino, focusing on theft, cheating, and other unlawful actions.
  • Reviews incident reports submitted by Surveillance Officers to determine if further investigation is needed.
  • Maintains accurate records of all observations made during shift, ensuring they are compliant with legal regulations.
  • Boosts proficiency levels by providing extensive training on equipment usage and adherence to Surveillance policy and procedures.
  • Performs daily checks on casino operations to meet National Indian Gaming Commission and Poarch Creek Indian Tribal Gaming Commission regulations and Wind Creek Hospitality Expectations.
  • Coordinates with local law enforcement on investigations related to criminal activity within the casino premises.
  • Provides testimonial representation and presented factual observations regarding theft cases for the company in court.

Surveillance Manager

Wind Creek Casino
ATMORE, AL
10.2018 - 02.2019
  • Assisted surveillance team members in effectively using video cameras, recording systems, and additional equipment.
  • Reviewed incident reports submitted by surveillance officers for accuracy and completeness.
  • Maintained constant vigilance over all aspects of casino operations, from cash transactions to gaming activities.
  • Coordinated with other departments to resolve issues impacting the safety and security of customers and employees.
  • Maintained consistent adherence to gaming regulations and company policies by conducting regular surveillance operations.
  • Collaborated with law enforcement agencies on criminal investigations pertaining to casino activities.
  • Testified in court for theft cases, representing the company and presenting factual information based on observations.
  • Attended continuing education programs and seminars to stay updated on current threats and risk prevention techniques.

Surveillance Supervisor

Wind Creek Casino & Hotel
Atmore, AL
12.2009 - 10.2018
  • Conducted investigations into suspicious activities within the casino, focusing on theft, cheating, and other unlawful actions.
  • Reviewed incident reports submitted by Surveillance Officers to determine if further investigation is needed.
  • Maintained accurate records of all observations made during shift, ensuring they are compliant with legal regulations.
  • Boosted proficiency levels by providing extensive training on equipment usage and adherence to Surveillance policy and procedures.
  • Performed daily checks on casino operations to meet TGC regulations and company expectations.
  • Coordinated with local law enforcement on investigations related to criminal activity within the casino premises.
  • Provided testimonial representation and presented factual observations regarding theft cases for the company in court.

Surveillance Manager

Wind Creek Casino & Hotel
Atmore, AL
04.2007 - 12.2009
  • Assisted surveillance team members in effectively using video cameras, recording systems, and additional equipment.
  • Reviewed incident reports submitted by surveillance officers for accuracy and completeness.
  • Maintained constant vigilance over all aspects of casino operations, from cash transactions to gaming activities.
  • Coordinated with other departments to resolve issues impacting the safety and security of customers and employees.
  • Maintained consistent adherence to gaming regulations and company policies by conducting regular surveillance operations.
  • Collaborated with law enforcement agencies on criminal investigations pertaining to casino activities.
  • Testified in court for theft cases, representing the company and presenting factual information based on observations.
  • Attended continuing education programs and seminars to stay updated on current threats and risk prevention techniques.

Paper Maker

Smurfit Stone Container
Brewton, AL
10.2004 - 03.2007
  • Operated paper-making machines to produce various types of paper products.

Assistant Jail Administrator

Escambia County Sheriff's Department
Brewton, AL
10.2003 - 09.2004
  • Supervised staff of approximately 30 employees in maintaining order within the jail facility, enforcing rules and regulations, and providing services to approximately 120 inmates.
  • Prepared reports documenting activities at the jail facility such as incidents involving staff or inmates.
  • Coordinated with other departments to ensure proper care of inmates while in custody.

Assistant Director of Health Care Operations

NaphCare
Birmingham, AL
08.2002 - 08.2003
  • Assisted in the oversight of medical clinics operating inside the State of Alabama prison system.
  • Maintained close relationships with prison leadership and acted as a liaison between the prisons and the company.
  • Evaluated existing systems and processes in order to recommend improvements.
  • Met with prison healthcare staff to address issues and implement solutions.
  • Monitored staff performance, provided feedback for improvements.

Jail Administrator

Escambia County Sheriff's Department
Brewton, AL
10.1995 - 08.2002
  • August 1998 - August 2002: Promoted to the position of Jail Administrator and managed the day-to-day operations of the Escambia County Detention Center for Sheriff Tim Hawsey. Oversaw the management of 35 Corrections Officers and maintained the care, custody, and control of approximately 125 inmates.
  • March 1998 - August 1998: Internally applied for and accepted a position as a Patrol Officer.
  • March 1997 - March 1998: Internally applied for and accepted a position as Assistant Jail Administrator.
  • March 1996 - February 1997: Internally applied for and accepted a position as a Communications Officer.
  • October 1995 - March 1996: Began work with the Escambia County Sheriff's Department in October 1995 as a Corrections Officer.

Education

Associate of Science -

Jefferson Davis Community College
Brewton, AL
05-1987

High School Diploma -

Escambia County High School
Atmore, AL
05-1981

Skills

  • Thorough knowledge and understanding of the PCI Tribal Gaming Commission Tribal Internal Control Standards (TICS)
  • Thorough knowledge and understanding of National Indian Gaming Commission Minimum Internal Control Standards (MICS)
  • Thorough knowledge and understanding of the PCI Gaming Authority
    System of Internal Controls (SICS)
  • Through knowledge and understanding of Title 31 Rules and Regulations and how they apply to the compliance with Anti-Money Laundering Laws

Timeline

Surveillance Supervisor

Wind Creek Casino & Hotel
02.2019 - Current

Surveillance Manager

Wind Creek Casino
10.2018 - 02.2019

Surveillance Supervisor

Wind Creek Casino & Hotel
12.2009 - 10.2018

Surveillance Manager

Wind Creek Casino & Hotel
04.2007 - 12.2009

Paper Maker

Smurfit Stone Container
10.2004 - 03.2007

Assistant Jail Administrator

Escambia County Sheriff's Department
10.2003 - 09.2004

Assistant Director of Health Care Operations

NaphCare
08.2002 - 08.2003

Jail Administrator

Escambia County Sheriff's Department
10.1995 - 08.2002

Associate of Science -

Jefferson Davis Community College

High School Diploma -

Escambia County High School
Robert Richard (Ricky) Dean