Robin Andresen
Bowling Green,KY
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
24
24
years of professional experience
Work History
Office Manager
Holistic Health Center
02.2023 - 03.2024
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
Stay At Home Parent
Self-employeed
05.2006 - 02.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Front Desk Receptionist
Mission Animal Hospital
03.2003 - 01.2006
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
Counselor
The Hungry Heart
04.2000 - 03.2003
- Enhanced client progress by utilizing evidence-based counseling techniques and individualized treatment plans.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
Education
Certificate To Treat Addictive Disorders - Counseling Psychology
National University
San Diego05.2001
Bachelor of Arts - Human Behavior/Psychology
National University
San Diego, CA1999
Skills
- Expense Reporting
- Bookkeeping
- Staff hiring
- Team Supervision
- Office Management
- Billing
- Customer Service
- Administrative Support
Timeline
Office Manager
Holistic Health Center
02.2023 - 03.2024
Stay At Home Parent
Self-employeed
05.2006 - 02.2023
Front Desk Receptionist
Mission Animal Hospital
03.2003 - 01.2006
Counselor
The Hungry Heart
04.2000 - 03.2003
Certificate To Treat Addictive Disorders - Counseling Psychology
National University
Bachelor of Arts - Human Behavior/Psychology
National University
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