Certified Medical Assistant
Robin Birkemeier
Women’s Health for Life
Ottawa,Ohio
17
years of professional experience
1
Certification
Certified Medical Assistant with healthcare support experience in patient intake, vital signs, EHR documentation, scheduling, and room preparation. Supports exams, injections, specimen collection, patient education, and follow-up care while maintaining organized, clean, and confidential clinical workflows.
Work History
Certified Medical Assistant
2 Years 3 Months- Supported provider with pelvic exams, Pap tests, and office procedures to ensure efficient patient flow.
- Accurate vital sign capture and health history documentation strengthened electronic records.
- Efficient exam support included vital signs, room setup, and medical record updates.
- Proper injection administration and specimen preparation supported testing and treatment needs.
- Coordinated timely scheduling and follow-up management to sustain continuity in patient care.
- Educated patients on medications, screenings, and aftercare to enhance understanding and compliance.
- Clear communication with patients and providers supported daily clinic operations.
- Strong intake coordination supported timely gynecologic visits and room preparation.
- Well-stocked exam rooms, sanitized equipment, and organized supplies promoted safe visit flow.
- Prompt message relay about concerns, status changes, and refill needs supported treatment decisions.
- Improved workflow efficiency through careful organization of charts, documents, and supplies. improved team workflow.
- Fast response to patient calls routed questions to correct department without delay.
- Urine specimen collection supported drug screen and pregnancy test processing.
- Secure handling of patient information protects confidentiality and record integrity.
- Form assistance and service guidance improved patient access to care.
- Follow-up scheduling support kept visits coordinated.
- Team meeting participation contributed to workflow improvements and better patient population outcomes.
- Visit note documentation provided accurate clinical records.
Optometric Assistant
11 Months- Interviewed patients to obtain medical information and measured their vital signs, weight, and height.
- Recorded patients' medical history and vital statistics to maintain accurate medical records for effective patient care.
- Prepared treatment rooms for patient examinations, keeping the rooms neat and clean.
- Greeted and checked-in patients to ensure a smooth office flow and checked-out patients to finalize appointments.
- Answered telephones, scheduled appointments, and scanned insurance cards and other medical forms.
- Set up and operated equipment to administer routine diagnostic tests.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Managed ordering of lab and office supplies to ensure operational efficiency.
- Contacted medical facilities or departments to schedule patients for referral appointments.
Pharmacy Technician
2 Years 6 Months- Prepared pharmaceutical mixtures following prescription guidelines, according to written prescriptions.
- Received written prescription or refill requests and verified that information was complete and accurate.
- Entered prescription information into computer databases.
- Maintained proper storage and security conditions for drugs.
- Checked incoming supplies for accuracy and communicated stock levels to supervisors to ensure inventory management.
- Responded to incoming telephone inquiries and addressed questions or requests to enhance customer service.
- Assisted customers by answering inquiries, locating items, or directing them to the pharmacist for further assistance.
- Operated cash registers to accept payment from customers.
Front Desk Agent
1 Year 1 MonthAssembler
5 Years 6 MonthsEducation
Medical Assisting Certificate
Pharmacy Technician Certificate
Skills
Patient care
Patient intake
Patient interaction
Patient communication
Patient education
Patient advocacy
Appointment scheduling
Patient scheduling
Medical documentation
Patient documentation
Electronic health records
HIPAA compliance
HIPAA protocols
Insurance verification
Vital signs
Attention to detail
Workflow optimization
Workflow organization
Time management
Problem solving
Team collaboration
Effective communication
Medical terminology knowledge
Data privacy management
Certification
- American Heart Association, Basic Life Support (CPR and AED) Program, Renew By: 02/2027
- Certified Medical Assistant, Certification Obtained 07/2024
Affiliations
- American Association of Medical Assistants (AAMA)
Timeline
Certified Medical Assistant
Women’s Health for Life
08.2024 - CurrentRead More
Optometric Assistant
Glandorf Vision Group
02.2022 - 01.2023Read More
Pharmacy Technician
Walmart
04.2018 - 10.2020Read More
Front Desk Agent
Holiday Inn & Suites
03.2017 - 04.2018Read More
Assembler
Whirlpool Corporation
04.2010 - 10.2015Read More
Rhodes State College
Medical Assisting Certificate
Read More
Brown Mackie College
Pharmacy Technician Certificate
Read More