Robin Brooks
HOT SPRINGS NATIONAL PARK,Arkansas
Summary
Experienced professional with exceptional people skills, proficient in building lasting relationships with clients, key decision makers and team members. Proven track record of hard work, dedication and dependability. Ready to leverage training and experience to take on new professional challenges.
Overview
34
34
years of professional experience
Work History
Realtor
Lake Hamilton Realty
01.2021 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring positive experiences overall.
Dental Office Manager
Dr. Kent Howze, DDS
06.1990 - 05.2018
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
Education
Registered Dental Assistant - Dentistry (Pre-Dentistry)
Baylor Dental College
Dallas, TXSkills
- Excellent teamwork
- Adaptability and Flexibility
- Office Administration
- Customer Relations
- Scheduling and calendar management
- Account Reconciliation
- Attention to Detail
- Real estate law understanding
- Active Arkansas Real Estate License
Referrences
Employment Referrences:
1. Kent Howze, DDS 214-738-5164. Reason for leaving after 29 years :(- we moved to Arkansas.
2. Steve Street-Executive Broker Lake Hamilton Realty 501-620-8992. I prefer he is not informed that I applied for this position.-Character inquiry is acceptable.
Personal Referrence:
Michelle Wilkins 501-318-3977
Timeline
Realtor
Lake Hamilton Realty
01.2021 - Current
Dental Office Manager
Dr. Kent Howze, DDS
06.1990 - 05.2018
Registered Dental Assistant - Dentistry (Pre-Dentistry)
Baylor Dental College
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