Robin Brown
Egg Harbor
Summary
Driven professional with a proven track record at Robin's Way LLC, adept in team leadership and complex problem-solving. Excelled in enhancing customer satisfaction and financial reporting accuracy, demonstrating strong verbal and written communication skills.
Overview
32
32
years of professional experience
Work History
Manager
Robin's Way LLC
04.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team ability and performance.
Accountant Clerk
Flagship Resort
04.2022 - 04.2023
- Enhanced financial reporting accuracy, preparing monthly financial statements and supporting documentation for management review.
Guest Service Representative
Spencer's Gifts
04.2016 - 03.2020
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Supervisory Special Agent
Summit Staffing Services
04.2013 - 03.2016
- Facilitated conflict resolution between employees when necessary, fostering a positive work environment conducive to productivity and growth.
Labor Ready
Labor Ready Staffing
03.2010 - 02.2013
- Improved candidate experience by streamlining application processes and providing timely feedback during the hiring process.
Assistant Store Manager
Schoenman Beauty Supply
04.1992 - 03.1998
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Atlantic County Vocational School
Mays Landing, NJBusiness Administration And Management
Marco & Associates
Northfield, NJ06.1990
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Accountant Clerk
Flagship Resort
04.2022 - 04.2023
Manager
Robin's Way LLC
04.2021 - Current
Guest Service Representative
Spencer's Gifts
04.2016 - 03.2020
Supervisory Special Agent
Summit Staffing Services
04.2013 - 03.2016
Labor Ready
Labor Ready Staffing
03.2010 - 02.2013
Assistant Store Manager
Schoenman Beauty Supply
04.1992 - 03.1998
Atlantic County Vocational School
Business Administration And Management
Marco & Associates
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