Robin Brown
Egg Harbor
Summary
Driven professional with a proven track record at Robin's Way LLC, adept in team leadership and complex problem-solving. Excelled in enhancing customer satisfaction and financial reporting accuracy, demonstrating strong verbal and written communication skills.
Overview
32
32
years of professional experience
Work History
Manager
Robin's Way LLC
Pleasantville, NJ
04.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team ability and performance.
Accountant Clerk
Flagship Resort
Atlantic City, NJ
04.2022 - 04.2023
- Enhanced financial reporting accuracy, preparing monthly financial statements and supporting documentation for management review.
Guest Service Representative
Spencer's Gifts
Egg Harbor, NJ
04.2016 - 03.2020
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Supervisory Special Agent
Summit Staffing Services
Absecon, NJ
04.2013 - 03.2016
- Facilitated conflict resolution between employees when necessary, fostering a positive work environment conducive to productivity and growth.
Labor Ready
Labor Ready Staffing
Egg Harbor, NJ
03.2010 - 02.2013
- Improved candidate experience by streamlining application processes and providing timely feedback during the hiring process.
Assistant Store Manager
Schoenman Beauty Supply
Egg Harbor, NJ
04.1992 - 03.1998
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Atlantic County Vocational School
Mays Landing, NJBusiness Administration And Management
Marco & Associates
Northfield, NJ06.1990
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Accountant Clerk
Flagship Resort
04.2022 - 04.2023
Manager
Robin's Way LLC
04.2021 - Current
Guest Service Representative
Spencer's Gifts
04.2016 - 03.2020
Supervisory Special Agent
Summit Staffing Services
04.2013 - 03.2016
Labor Ready
Labor Ready Staffing
03.2010 - 02.2013
Assistant Store Manager
Schoenman Beauty Supply
04.1992 - 03.1998
Atlantic County Vocational School
Business Administration And Management
Marco & Associates