- Cooking
- Yoga
- Kayaking
- Hiking
Robin Cavallaro
Salem,NH
Summary
Summary: Experienced Training Store Manager transitioning to a Health Coach role, bringing strong , communication, active listening and hi mileage questions. Passionate about promoting wellness and guiding individuals towards healthier lifestyles. Eager to apply my customer service expertise and motivational skills to inspire clients in achieving their health and fitness goals.
Overview
18
18
years of professional experience
Work History
Training Store Manager
Swarovski Crystal
09.2006 - Current
- Improved employee retention by implementing comprehensive training programs and robust performance management systems.
- Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
- Collaborated with district managers on initiatives aimed at driving overall regional success through improvements in individual store KPIs.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Addressed employee performance issues promptly by providing constructive feedback, coaching, and support to help team members reach their full potential.
- Provided informal coaching and support, assisting and supporting store associates in sales and customer service.
- Oversaw, trained, and encouraged store personnel, promoting culture of efficiency and performance.
- Interacted well with customers to build connections and nurture relationships.
Education
Health Coach Training Program
Integration Institute of Nutrition
New York, NY01-2024
Bachelor of Science - Marketing Management
Bentley University
Waltham, MA05-1988
Skills
- Coaching
- Teamwork and collaboration
- Time management
- Ethics
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Relationship building
- Staff training/development
- Motivational interviewing
- Compassion and empathy
Interests
Timeline
Training Store Manager
Swarovski Crystal
09.2006 - Current
Health Coach Training Program
Integration Institute of Nutrition
Bachelor of Science - Marketing Management
Bentley University
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