Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Lee

Rose Hill,KS

Summary

Dynamic Training Store Manager at Wendy's with a proven track record in enhancing operational efficiency and driving sales growth. Expert in staff scheduling and employee coaching, fostering a high-performance culture. Successfully managed inventory and cash operations while building strong customer relationships, ensuring exceptional service and satisfaction.

Overview

23
23
years of professional experience

Work History

Training Store Manager

Wendy's
11.2002 - Current
  • Drove and maintained solid operational processes, inventory management and inventory rationalization
  • Oversaw, trained, and encouraged store personnel, promoting culture of efficiency and performance.
  • Provided informal coaching and support, assisting and supporting store associates in sales and customer service.
  • Managed purchasing, sales, and marketing operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies and inventory shrinkage

Education

High School Diploma -

Smith Center HS
Smith Center, KS
05-1996

Skills

  • Staff scheduling
  • Customer engagement
  • Sales forecasting
  • Cash management
  • Employee training and hiring
  • Store leadership
  • Coaching
  • Store operations
  • Employee coaching
  • Manager training

Timeline

Training Store Manager

Wendy's
11.2002 - Current

High School Diploma -

Smith Center HS

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