Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Dickey Jr

Tampa

Summary

Dynamic sales associate with proven success at Fit2Run, enhancing customer satisfaction through exceptional service and rapport-building. Skilled in problem-solving and teamwork, consistently achieving sales targets while fostering a positive shopping environment. Recognized for reliable service and deep product knowledge, driving repeat business and client loyalty.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

2
2
years of professional experience

Work History

Sales Associate

Fit2Run, The Runner's Superstore
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to achieve monthly sales targets.

Sales Associate

Travis Mathew
04.2024 - 08.2024
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Sales Associate

UNTUCKit
08.2023 - 01.2024
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Sales Assistant

Ricardo's Menswear
06.2023 - 08.2023

Education

No Degree - Artificial Intelligence

Hillsborough Community College
Tampa, FL

High School Diploma -

Hillsborough High School
Tampa, FL
05-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual

Timeline

Sales Associate

Fit2Run, The Runner's Superstore
08.2024 - Current

Sales Associate

Travis Mathew
04.2024 - 08.2024

Sales Associate

UNTUCKit
08.2023 - 01.2024

Sales Assistant

Ricardo's Menswear
06.2023 - 08.2023

No Degree - Artificial Intelligence

Hillsborough Community College

High School Diploma -

Hillsborough High School
Robin Dickey Jr