Robin Gagnon
Somersworth
Summary
Dynamic Pharmacy Technician with a proven track record at Rite Aide Pharmacy, excelling in prescription filling and patient confidentiality. Enhanced customer satisfaction through personalized service and effective communication. Skilled in utilizing point of sale systems and implementing waste reduction strategies, ensuring compliance with safety standards and improving operational efficiency.
Experienced with managing produce inventory and maintaining high standards of quality. Utilizes strong organizational skills to ensure products are fresh and well-presented. Knowledge of providing excellent customer service and effective team collaboration.
Overview
35
35
years of professional experience
Work History
Pharmacy Technician
Rite Aide Pharmacy
10.2022 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
- Reviewed and verified customer information and insurance provider information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Counted and labeled prescriptions with correct item and quantity.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Produce Associate
Market Basket
01.2012 - 04.2022
- Developed strong relationships with both coworkers and customers by demonstrating excellent communication skills and a positive attitude on a daily basis.
- Addressed customer inquiries regarding specific fruits or vegetables while offering helpful tips on preparation methods.
- Kept tidy and organized area to comply with cleanliness standards.
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
Produce Associate
Market Basket
01.1990 - 01.2012
- Ensured accurate pricing information by routinely verifying price tags against electronic systems or printed materials.
- Reduced shrinkage rates by diligently monitoring inventory levels and promptly addressing discrepancies or loss prevention concerns.
- Supported store-wide initiatives, such as sustainability practices or local sourcing efforts, through targeted merchandising strategies within the fresh produce section.
- Upheld strict sanitation standards by regularly cleaning shelves, bins, and display areas in the fresh produce department.
- Increased customer satisfaction by providing prompt and knowledgeable assistance with fresh produce selection.
- Assisted customers with special requests, locating desired items, and sharing information on product quality, storage, and preparation techniques.
Education
Noble High School
Berwick, ME06-1974
Skills
- Team collaboration
- Patient confidentiality
- Prescription filling
- Stocking shelves
- Processing payments
- Point of sale systems proficiency
Languages
English
Full Professional
Timeline
Pharmacy Technician
Rite Aide Pharmacy
10.2022 - Current
Produce Associate
Market Basket
01.2012 - 04.2022
Produce Associate
Market Basket
01.1990 - 01.2012
Noble High School