Robin Getz
Breinigsville,PA
Summary
Dynamic administrative professional with a proven track record at CoreFit Chiropractic, excelling in data management and patient confidentiality. Adept at appointment scheduling and payment processing, I deliver exceptional customer service while ensuring compliance with HIPAA regulations. Proficient in Microsoft Office, I thrive in fast-paced environments, enhancing operational efficiency and team collaboration.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
CoreFit Chiropractic
Allentown, PA
03.2024 - Current
- Synchronized information from multiple sources into organized reports for management evaluation.
- Developed and maintained filing systems for confidential documents and records.
- Managed handling of confidential documents according to established protocols.
- Scheduled appointments between clients, customers, and internal staff members.
- Answered phone inquiries and entered data into computer systems.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Assisted with accounts receivable by reviewing charges and collecting copays.
- Assist the doctor with patients' needs in the back office.
Patient Services Representative
Dermatology Partners-w Ny
Macungie, PA
10.2022 - 03.2023
- Communicated clinic policies and procedures clearly to patients when needed.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Processed payments accurately through cash register, ensuring efficient transactions.
- Informed patients about billing procedures and available payment options.
- Delivered exceptional customer service during interactions with internal and external customers.
- Executed administrative tasks, including filing documents into electronic health record system.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
Education
Associate of Applied Science - Medical Assistant
Allentown Business School
Allentown, PA06-1998
Skills
- Data management and patient confidentiality
- Appointment scheduling and payment processing
- Customer service and billing procedures
- Time management and administrative support
- Microsoft Office proficiency
Timeline
Administrative Assistant
CoreFit Chiropractic
03.2024 - Current
Patient Services Representative
Dermatology Partners-w Ny
10.2022 - 03.2023
Associate of Applied Science - Medical Assistant
Allentown Business School
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