Summary
Overview
Work History
Education
Skills
Timeline
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Robin Glawe

Pearland,TX

Summary

Proven track record in customer service, sales, and communication. Eager to apply skills to excel in this role. Organizational abilities, multitasking skills, and prioritization expertise enable effective handling of position demands. Strong interpersonal skills, positive attitude, and effective problem-solving abilities. Driven by goal-oriented and self-motivated approach, always striving for excellence.

Overview

22
22
years of professional experience

Work History

Southeast Sales Manager

Nine Banded Whiskey
01.2016 - 08.2024
  • Build and sustain excellent relationships with on and off premise accounts for a Whiskey company based in Austin Texas, providing weekly and monthly reports status updates and accomplishments recaps, and sharing knowledge of best practices
  • Developed and expanded a startup brand from the ground up, fostering strong relationships with 500+ independent stores, and working closely with wholesalers and retailers to design and execute sales incentives, pricing, and display programs to achieve significant volume and visibility.
  • Built 100 case display in Retail account
  • Achieved 173 new pods in one month time period
  • Organized and attended trade shows and industry events, promoting company products and services to potential customers.
  • Negotiated contracts with key accounts, securing long-term business partnerships and favorable terms for both parties.
  • Conducted regular training sessions for sales representatives, ensuring up-to-date product knowledge and selling techniques.
  • Created an environment that fostered teamwork among staff members, leading them towards shared success and increased job satisfaction.
  • Developed sales forecasts and budgets, ensuring the Southeast region met its financial targets each quarter.
  • Built relationships with customers and community to establish long-term business growth.

Office Manager

West Orem Dental
09.2015 - 08.2016
  • Managing office employees performance to ensure productivity and adherence to company standards, overseeing expenses, and guaranteeing high quality dental care with excellent customer service for all patients.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.

Counter Manager

Estee Lauder
01.2003 - 08.2015
  • Professionally communicated product benefits and value to customers, developed and sustaining profitable relationships
  • Build and sustained lucrative customer connections
  • Engaged in weekly corporate meetings.
  • Clinical Consultant working with local dermatologist
  • Achieved million dollar counter
  • Recruited, coached, motivated and trained 20 new associates in 2 years
  • Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
  • Prepared daily reports on sales, inventory levels, and other key performance indicators for management review.

Education

Cosmetology -

College of Lake County
Grayslake, IL
05.2023

Skills

  • Customer service
  • Communication skills
  • Leadership
  • Problem Solving
  • Building Customer Relationships
  • Product Knowledge
  • Territory Management
  • Teamwork and Collaboration
  • Time Management
  • Organizational Skills
  • Excellent Communication

Timeline

Southeast Sales Manager

Nine Banded Whiskey
01.2016 - 08.2024

Office Manager

West Orem Dental
09.2015 - 08.2016

Counter Manager

Estee Lauder
01.2003 - 08.2015

Cosmetology -

College of Lake County

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Robin Glawe