Robin Griffin
Hemphill
Summary
Dynamic and dedicated professional with extensive experience in customer service at Valero Gas Station and Brookshires Pharmacy. Proven ability to handle cash transactions accurately while building strong customer relationships. Recognized for exceptional empathy and integrity, ensuring compliance with HIPAA guidelines and fostering a welcoming environment for diverse clientele.
Overview
1
1
year of professional experience
Work History
Cashier
Valero Gas Station
12.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Pharmacy Clerk
Brookshires Pharmacy
08.2024 - 11.2024
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Greeted customers at counter and provided excellent customer service.
- Organized pharmacy area to maintain clean and orderly environment.
- Assisted customers in selecting over-the-counter medications and health care products.
Education
High School Diploma -
Hemphill ISD
Hemphill, TX05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cash register operation
- Drawer balancing
- Keyboarding skills
- Multi-line phone systems
- HIPAA guideline compliance
- Fast learner
Timeline
Cashier
Valero Gas Station
12.2024 - Current
Pharmacy Clerk
Brookshires Pharmacy
08.2024 - 11.2024
High School Diploma -
Hemphill ISD
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