Family
Robin Gunville
Sobieski,WI
Don’t believe everything you think.
Byron Katie
Summary
Talented and accomplished sales professional and operational manager. Possess a wide range of experience in strategic management for resolving customer pain points and creating solutions that improve operational efficiency. Highly motivated individual who can communicate effectively and motivate team members to achieve personal and organizational objectives. Proven ability to grow customer accounts and generate high levels of revenue. Ability to liaison across lines of business while keeping a birds-eye view of customer requirements.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Commercial Sales Executive
Paper Transport
Green Bay, WI
11.2021 - Current
- Setting sales goals by working collaboratively with Sales Manager
- Responsible for seeking out new sales opportunities through methods of cold calling, cold emailing, networking, and leveraging social media
- Possess strategy development to find new prospects and sales leads
- Work to effectively create a plan to convert leads into paid users or customers
- Ability to nurture and grow existing business to keep a strong healthy pipeline
- Effectively collaborate with teammates to achieve better results
- Ensure client interaction by setting up meetings, with potential clients, listen to their wishes, and address their concerns
- Strong emphasis on Feedback Loop
- Gather feedback from customers or prospects and share it with internal teams to achieve better results.
Sr. Customer Logistics Specialist
KBX Logistics
Green Bay, Wisconsin
12.2020 - Current
- Review load offers from Customer and collaborate with Operations to determine if we can accept additional volume
- Accept committed freight
- Identify additional dedicated needs to present to customer(s) to execute metrics
- Manage day to day communication with customers and provide the customer with status updates as needed
- Partner with operations to streamline tracking procedures to keep customer informed
- Monitor service metrics to ensure customer expectations are met or exceeded.
Brokerage Operations Manager
Paper Transport
12.2021 - 01.2024
- This role is part of the Brokerage Sales Team
- Responsible for the growth of customers assigned brought in by Inside Sales Team and Enterprise Sales Team
- Interface with vendors and customers (internal and external) to drive efficiency and volume in our brokerage network
- Strong ability to evaluate multiple options to move each customer’s freight along with managing a team of Account Managers, Inside Sellers, and Carrier Sales Team
- Ensure and guide that the three teams engage with one another to grow and service multiple customer accounts along with relationship 3rd Party carriers
- Strong focus working side by side with each team have success with customers and carriers winning day-to-day opportunities and preparing for long term RFPs
- Exemplify consistent proactive decision-making ability and solid organization skills.
Operations Team Leader
KBX Logistics
Green Bay, Wisconsin
12.2019 - 12.2020
- Oversee OB Planners for Georgia Pacific’s Southwest Facilities
- Worked in a team environment aligned with KBX Logistics Outbound and Dedicated planners
- Adhered and instilled MBM Guiding Principles with direct reports
- Contributed to overall cost reductions by partnering with dedicated carriers and Load Shop
- Assist in generating revenue from Outside Business 2020 Goal was $21 Million
- Overseen and monitored Ship Start Report, loads not coded, and loads not reflected delivered
- Attended weekly calls with each facility as well as Paper Scheduling calls
- Fostered a respectable and healthy work environment for colleagues
- Ensured leading by example was done daily.
Sr. Account Development Manager
Schneider
Green Bay, Wisconsin
12.2011 - 12.2019
- Accountable for managing and bringing freight solutions to service sensitive accounts while generating a set amount of net revenue per day
- Manage spot price negotiations between carrier, driver, and customer
- Create and effectively execute a collaborative approach to the customer and carrier with interactions and information to ensure continuous and effective relationships
- Understand the needs of attracting and retaining customers across the organization
- Participated in developing a team of sales experts and focus brokers to work collectively as a whole to support and drive results for service sensitive customers
- Successful in delivering $1.2 million in net revenue earning me seller of the year for 2017
- Monthly generate between $70,000 to $100,000 of net revenue.
Pricing Analyst East Coast Division
Schneider
12.2008 - 12.2011
- Participated in driving profit improvement through analysis and interpretation of business data, strategic decision making, and coordination with the sales organization
- Possesses a strong ability to analyze truck load, intermodal, and less than truck load freight bid data and coordinate with sales to jointly develop an account penetration and profit optimization strategy for each business opportunity
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Provided support for Account Executives in response to customers’ needs and concerns.
Inside Sales Account Manager
Schneider
03.2007 - 12.2008
- Worked directly with small customers on the asset side of the Enterprise to help solution their shipping pain points
- Participated in strategic planning throughout all modes within the organization
- Worked directly with Market Managers and Area Planning Managers to collaborate consistent capacity in markets across the country
- Serviced all internal customers in the most professional manner, to achieve required results
- Strong understanding of the modes of transportation we offered and worked with customers closely as to the best cost-effective way to move their product.
Inside Truck Sales Associate
Schneider
06.2003 - 08.2006
- Responsible for selling all makes and models of tractors for the I/C division of the company, Schneider Finance, Inc
- Coordinated and supervised the closing while working directly with the mechanics and credit department
- Attended truck shows in various states running a booth to attract I/C Drivers to lease and drive with Schneider.
Credit/Collections Associate
Schneider
12.2001 - 06.2003
- Coordinated and helped supervise the collections portfolios for the I/C division of the company, Schneider Finance, Inc
- Offered excellent customer service, to the diverse customer base
- Provided credit research, analysis and write-up of pre-qualified business opportunities identified by the I/C and Medallion Groups
- This includes the spreading of financial statements, ratio analysis, cash flow projection and documentation of credit and financial data
- Maintained files, databases, and documents relating to independent contractor credit approvals utilizing Microsoft Excel, Word, Access and Lotus (E-Sales)
- Oversaw the Schneider Finance marketing group, IMAGE (Integrate Marketing to Acquire Greater Exposure)
- Worked in a team environment with co-workers and fellow management, to achieve success for the company.
Education
Associate degree - Fashion Merchandising and Marketing
Skills
- Negotiation
- Strategic marketing
- Lead generation
- Business Relationship Management
- Leadership
- Customer Communications
- Analytics
- Functionality
- Excellent Written And Verbal Communicator
- Sales Leadership
- Sales Team Development
Certification
Certified First Responder, 2008 - 2019
CEL Leadership Program, Center of Exceptional Leadership, St. Norbert College, 09/2023-05/2024
Accomplishments
Won Presidential Award at Schneider For Customer Excellence 2014
Selected to attend Seller of the Year Conference in Orlando Florida, February 2015 and 2017
President of S.A.G.A. Booster Club 2019-2022
Additional Information
- Co-owner of CrossFit 920, August 2013-Present
- CEL Leadership Program, Center of Exceptional Leadership, St. Norbert College, 09/2023-05/2024
References
References available upon request.
Affiliations
- Biking, hiking, strength and conditioning
- Through CrossFit920 work closely with H.O.O.W.A.H. WI raising money for Veteran Suicide Awareness
- Mary Kay Cosmetic Consultant since 2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Traveling
Hiking
Timeline
Brokerage Operations Manager - Paper Transport
12.2021 - 01.2024
Commercial Sales Executive - Paper Transport
11.2021 - Current
Sr. Customer Logistics Specialist - KBX Logistics
12.2020 - Current
Operations Team Leader - KBX Logistics
12.2019 - 12.2020
Sr. Account Development Manager - Schneider
12.2011 - 12.2019
Pricing Analyst East Coast Division - Schneider
12.2008 - 12.2011
Inside Sales Account Manager - Schneider
03.2007 - 12.2008
Inside Truck Sales Associate - Schneider
06.2003 - 08.2006
Credit/Collections Associate - Schneider
12.2001 - 06.2003
Northeast Wisconsin Technical College - Associate degree, Fashion Merchandising and Marketing