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Robin Henson
Katy,TX
Work Preference
Summary
Results-driven entrepreneur and educator with experience in e-commerce activities and English language instruction. Leveraged advanced English proficiency in reading and writing to create compelling product descriptions, educational content, and customer communications, while successfully teaching English skills to students of varying levels. Passionate about combining strong business acumen with clear, effective communication to deliver value in dynamic, challenging, and creative environments.
Overview
2027
2027
years of professional experience
Work History
E-Commerce Specialist
Self-employeed
Katy, TX
05.2011 - Current
- Developed and optimized product listings across multiple e-commerce platforms to enhance visibility and sales.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Managed customer service inquiries and complaints for customer satisfaction.
- Analyzed market trends to identify profitable products for resale opportunities.
Teacher
Foster High School
Richmond, TX
08.2007 - 05.2011
- Developed engaging lesson plans to enhance student comprehension and participation.
- Implemented innovative teaching strategies to foster critical thinking and creativity among students.
- Enhanced communication skills of students through dynamic group discussions and presentations.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Assessed student progress through diverse evaluation methods, ensuring individualized learning paths.
Deaf Transcriber
Communication Service for the Deaf
Lubbock, TX
2002 - 2007
- Transcribed spoken content into written format to enhance communication accessibility for deaf individuals.
- Maintained high accuracy levels in transcriptions, ensuring clarity and comprehension for diverse audiences.
- Adapted quickly to varying subject matter, maintaining a consistent output across different topics and formats.
- Met all confidentiality guidelines as directed by company.
Education
Bachelor of Arts - English
Texas Tech University
Lubbock, TXSkills
- Customer support
- Client relationship development
- Written communication
- Problem-solving
- Time management
- Attention to detail
- Strong english language skills
- Creative writing
- Editing
Timeline
E-Commerce Specialist
Self-employeed
05.2011 - Current
Teacher
Foster High School
08.2007 - 05.2011
Deaf Transcriber
Communication Service for the Deaf
2002 - 2007
Bachelor of Arts - English
Texas Tech University