Robin Hickox
Liberty Lake,WA
Summary
Dedicated Cashier skilled in cash handling, inventory management, and customer loyalty programs. Enhances customer satisfaction through exceptional service and collaboration. Experienced in operating cash registers and stocking merchandise while maintaining organizational efficiency. Reliable team player with a proactive approach to ensuring a positive shopping experience.
Overview
20
20
years of professional experience
Work History
Cashier
Fred Meyer Stores
Spokane Valley, Washington
10.2016 - 09.2026
- Processed customer transactions accurately and efficiently at grocery retail checkout.
- Operated a cash register and verified all payments were processed correctly.
- Assisted customers during checkout by processing their purchases efficiently. and signed customers up for rewards program.
- Resolved customer questions and issues promptly to enhance satisfaction.
- Provided exceptional customer service through active listening and engagement.
- Trained new cashiers on policies and procedures to ensure consistent performance.
- Maintained cleanliness and organization of checkout areas to enhance the shopping experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Monitored inventory levels at registers, and notified management of low stock items promptly.
Cashier
Lowes Home Improvement Stores
Spokane Valley, Washington
01.2008 - 10.2009
- Processed customer transactions accurately and efficiently at a leading grocery retailer.
- Managed cash register operations, ensuring all payments were processed correctly.
- Received cash payments from customers and processed transactions accurately, and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Assisted customers in locating products and provided knowledgeable answers to inquiries.
- Handled returns and exchanges, following company guidelines for customer satisfaction.
- Issued receipts, refunds, credits or change due to customers.
- Maintained clean and organized checkout areas, contributing to a positive shopping experience.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Executed diverse tasks to support efficient store operations.
- Assisted in training new cashiers on policies and procedures for optimal performance.
- Answered customer questions and provided store information.
- Collaborated closely with front-end staff to assist customers effectively. with front-end staff to assist customers.
- Applied discounts by scanning coupons during checkout to ensure customer savings. by scanning and redeeming coupons.
Cashier Assistant Manager
Zip Trip
Liberty Lake, Washington
05.2006 - 01.2008
- Oversaw daily cash handling procedures, ensuring accuracy and accountability in financial transactions.
- Managed daily store operations and ensured compliance with company policies.
- Supervised daily operations to ensure efficient store functionality.
- Trained and supervised team members to enhance customer service skills.
- Resolved customer inquiries and complaints to enhance satisfaction and foster loyalty.
- Coordinated inventory management and restocking processes to support sales and maintain stock levels.
- Developed and implemented visual merchandising strategies to optimize product presentation.
- Collaborated with upper management on promotional events to drive foot traffic.
- Conducted regular store audits to maintain cleanliness and organization standards.
Education
Associate of Arts - Invasive Cardiovascular Tech.
SCC
Spokane, WASkills
- Point of sale operation
- Cash handling
- Cash management
- Inventory management
- Customer loyalty programs
- Merchandising strategy
- Retail operations
Work Preference
Work Type
Full TimeMinimum Desired Compensation
$17/hrTimeline
Cashier
Fred Meyer Stores
10.2016 - 09.2026
Cashier
Lowes Home Improvement Stores
01.2008 - 10.2009
Cashier Assistant Manager
Zip Trip
05.2006 - 01.2008
Associate of Arts - Invasive Cardiovascular Tech.
SCC