Summary
Overview
Work History
Education
Skills
Timeline
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Robin Johnson

NORMAN,OK

Summary

Proven to excel in customer service and schedule management, I leveraged my skills at Lyft to significantly enhance rider satisfaction, achieving high customer ratings. My experience at Johnson Controls and International Environmental Corporation showcases my ability to follow detailed instructions and fabricate components, demonstrating both patience and technical proficiency.

Overview

8
8
years of professional experience

Work History

Rideshare Driver

Lyft
07.2016 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
  • Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.

Parts Assembler

Johnson Controls
04.2023 - 02.2024
  • Reduced assembly errors by consistently following detailed instructions and blueprints.
  • Participated in ongoing training programs to stay current on industry trends, technology advancements, and best practices.
  • Ensured proper documentation of completed assemblies, facilitating accurate record-keeping for internal audits and regulatory requirements.
  • Collaborated with team members to assemble high-quality products in a timely manner.

Parts Assembler

Man Power Staffing
09.2022 - 04.2023
  • Reduced assembly errors by consistently following detailed instructions and blueprints.
  • Participated in ongoing training programs to stay current on industry trends, technology advancements, and best practices.
  • Ensured proper documentation of completed assemblies, facilitating accurate record-keeping for internal audits and regulatory requirements.
  • Collaborated with team members to assemble high-quality products in a timely manner.
  • Enhanced production efficiency by assembling parts according to specifications and quality standards.

Temp Worker

Resource MFG
01.2022 - 08.2022
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.

Level1 Advanced Fabricator

International Environmental Corporation
02.2019 - 10.2021
  • Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
  • Fabricated components and structures following customer requirements.

Order Filler

Hobby Lobby
08.2017 - 09.2018
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.

Education

GED -

Oklahoma City Community College
Oklahoma City, OK
10.1999

Skills

  • Schedule Management
  • Excellent navigation
  • Customer Service
  • Patience and understanding

Timeline

Parts Assembler

Johnson Controls
04.2023 - 02.2024

Parts Assembler

Man Power Staffing
09.2022 - 04.2023

Temp Worker

Resource MFG
01.2022 - 08.2022

Level1 Advanced Fabricator

International Environmental Corporation
02.2019 - 10.2021

Order Filler

Hobby Lobby
08.2017 - 09.2018

Rideshare Driver

Lyft
07.2016 - Current

GED -

Oklahoma City Community College

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Robin Johnson