Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Kaz

Stanley,WI

Summary

Experience with computers for over 20 years in coordination of files, orders, and documents. Focused team leader who is courteous and cordial with strong desire to reach maximum potential. Strong ability to communicate clearly and listen effectively with other employees and management to provide a positive work environment. Strong knowledge of oral and interpersonal communications with cultural diversity. Meets team, individual, and management objectives for positive outcomes. Strengths in communication and collaboration while working efficiently and maintaining professional demeanor in stressful situations. Identify problems to overcome a situation to solving and overseeing progress towards goals. Resourceful lead trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking, and excels at multitasking while making decisions for the team.

Overview

17
17
years of professional experience

Work History

Team Lead

WB Manufacturing
Thorp, WI
06.2023 - Current
  • Plan, establish, and communicate work schedules, assignments, and expectations to employees.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Listen to and address employees' concerns to resolve and lead a culture of respect, teamwork, and collaboration.
  • Troubleshoot problems; initiate actions to provide resolutions to achieve positive results.
  • Prepare work center to run accordingly, to ensure production goals and standards are met.
  • Move material within the areas to meet operational needs.
  • Follow proper processes for inspections, ensuring accuracy, and continue to monitor for defects.
  • Work with supervisors and leads to ensure a productive workflow.
  • Responds to quality concerns, providing direction and solutions.
  • Trained new staff in relevant processes and procedures.
  • Assisted the supervisor in setting achievable goals for the team while monitoring progress towards them.
  • Motivated staff through positive reinforcement, coaching, and motivating techniques.
  • Delegated daily tasks to team members to optimize group productivity.
  • Reported safety violations to supervisor to reduce risks and accidents.

Adjudicator

State of Wisconsin
Eau Claire, WI
09.2022 - 05.2023
  • Completed required investigations on referred files within established timeframes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.

Team Leader

WB Manufacturing
Thorp, WI
08.2021 - 09.2022
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Coached team members on how to increase productivity.
  • Defined manufacturing performance standards and reviewed outcomes of performance goals to set future targets.
  • Monitored team progress and enforced deadlines.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.

General Laborer

WB Manufacturing
Thorp, WI
08.2021 - 09.2022
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Operated pallet jacks and forklifts to load and unload supplies and materials.
  • Printed and applied shipping labels for boxes and packages according to product distribution instructions.
  • Operated and maintained a variety of equipment including hand and power tools.
  • Completed variety of physical labor tasks.

Health Unit Coordinator

St. Joseph's Hospital Health Center
Chippewa Falls, WI
08.2007 - 07.2021
  • Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data
  • Prepared detailed reports and unit documentation.
  • Tracked all changes in computer system to keep records current and accurate.
  • Recruited, hired and trained new medical and facility staff.
  • Maintained unit supplies and equipment for medical staff and patient care needs.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.

Education

Some College (No Degree) - Healthcare

CVTC
Eau Claire, WI

Skills

  • Schedule management
  • Organization of records
  • Time management
  • Inventory Control
  • Computer knowledge
  • Effective communication
  • Respectful
  • Issue resolution
  • Active listener
  • Policy and procedure enforcement
  • Experience in Leadership
  • Verbal and Written Communication
  • Critical Thinking
  • Detail-Oriented
  • Process Monitoring and Improvement
  • Training and mentoring
  • Goal-Oriented

Timeline

Team Lead

WB Manufacturing
06.2023 - Current

Adjudicator

State of Wisconsin
09.2022 - 05.2023

Team Leader

WB Manufacturing
08.2021 - 09.2022

General Laborer

WB Manufacturing
08.2021 - 09.2022

Health Unit Coordinator

St. Joseph's Hospital Health Center
08.2007 - 07.2021

Some College (No Degree) - Healthcare

CVTC
Robin Kaz