Summary
Overview
Work History
Education
Skills
Timeline
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Robin Kier

Fort Myers,FL

Summary

Customer-oriented flight attendant with versatile and up-to-date safety and service skills with two decades of domestic and international commercial airline experience. Confident and skilled under pressure while in any emergency or unexpected situation.

Overview

21
21
years of professional experience

Work History

Flight Attendant

Jetblue Airways Corp
11.2003 - 12.2021
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Exercised customer service skills while addressing passengers' needs.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

Customer Service/Ground Operations Agent

Jetblue Airways Corp
11.2002 - 11.2003
  • Listened to customers' concerns with a solutions-driven approach
  • Marshaled aircraft to and from parking areas, ramps and airfields.


Registered Nurse

Karan & O'Mailia Gastroenterology Consultants
01.2001 - 09.2002

Education

Associate of Science - Registered Nurse

CUNY Queensborough
Oakland Gardens, NY
06.1987

High School Diploma -

Forest Hills High School
Forest Hills, NY
06.1982

Skills

  • Customer Service
  • Passenger Needs Assessment
  • Cultural Awareness
  • Warm Hospitality
  • Adaptability and Flexibility
  • Safety Procedures

Timeline

Flight Attendant

Jetblue Airways Corp
11.2003 - 12.2021

Customer Service/Ground Operations Agent

Jetblue Airways Corp
11.2002 - 11.2003

Registered Nurse

Karan & O'Mailia Gastroenterology Consultants
01.2001 - 09.2002

Associate of Science - Registered Nurse

CUNY Queensborough

High School Diploma -

Forest Hills High School

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Robin Kier