Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Stocker
Walmart
Hartselle, AL
07.2023 - Current
Closely followed company policies/procedures during all work-related activities.
Loaded/unloaded merchandise from trucks using proper lifting techniques.
Managed time effectively to meet deadlines and maintain efficiency.
Stocked shelves with new merchandise and checked for outdated or damaged items.
Resolved or assisted in handling routine customer concerns within established guidelines.
Provided customer service by answering questions about product location, price and availability.
Warehouse Worker
Louisiana Pacific
Hanceville, AL
05.2022 - 05.2023
Collaborated with team members to streamline workflow processes.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Checked cargo before transportation and determined if items adhered to proper regulation standards.
Assisted in training new employees on warehouse procedures.
Medical Receptionist
American Family Care, Inc
Athens, AL
09.2021 - 01.2022
Managed billing, insurance claims, and payment processing.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Answered phone calls, directed inquiries, and took messages.
Checked patients in and out for appointments and collected co-payments.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Entered insurance, demographics and health history into patient database.
Education
Some College (No Degree) - Health Information Technology
Wallace State Community College - Hanceville
Hanceville, AL
Skills
Customer Service
Merchandise Stocking
Flexible Schedule
Punctual and Reliable
Willing to Learn
Clear Communication
Certification
Pharmacy Technician, Certificate received 2/26/24
Timeline
Stocker
Walmart
07.2023 - Current
Warehouse Worker
Louisiana Pacific
05.2022 - 05.2023
Medical Receptionist
American Family Care, Inc
09.2021 - 01.2022
Some College (No Degree) - Health Information Technology