Professional Summary
Overview
Work History
Education
Skills
Timeline

Robin Lewis

Buger King
Chicago,IL
12
years of professional experience

Im Robin Lewis reliable and compassionate professional with experience in customer service, transportation services and personal assistance. Skilled in excellent customer service, scheduling, and maintaining confidentiality professional

Work History

Cashier

1 Year 5 Months
Buger King | 04.2023 - 09.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Handled customer inquiries and resolved issues to ensure satisfaction.

Cashier

2 Years 1 Month
Family Dollar | 02.2017 - 03.2019
  • Collaborated with team members to manage peak service times effectively.
  • Developed familiarity with menu items, providing recommendations to enhance customer experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Personal Assistant

13 Years 5 Months
Latara Alford | 03.2013 - 2016
  • Managed daily scheduling and calendar coordination for executive meetings and appointments.
  • Organized travel arrangements, optimizing itineraries for efficiency and cost-effectiveness.
  • Coordinated events and meetings, overseeing logistics to ensure successful execution.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Kept detailed track of household and maintenance inventory and schedules.

Transportation Specialists

1 Year 8 Months
Destiny Health Care | 12.2024 - 2026

•As a Transportation Specialist I provided Safe transportation for children an adults with behavioral and developmental needs to scheduled family visits.

•Coordinate transportation schedules, maintain confidentiality and ensure safety and comfort,

• I was able to safely in calmly defuse situations with the families most of them grew a bond n trusted me

•Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.

  • Developed strong relationships with vendors and clients, resulting in increased business opportunities.
  • Enhanced transportation efficiency by optimizing route planning and scheduling.
  • Worked with service providers to resolve issues and correct delays.

Education

High School Diploma

Charles H Houston | Chicago, IL

Skills

Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Customer service excellence
Team collaboration
Reliability and punctuality
Customer relations
Cash register operation
Order taking
Professionalism and courtesy
Refunds and exchanges
Money handling
Reports and documents
Decision making aptitude
Guest inquiries
Complex Problem-solving
Issue resolution
Conflict resolution
Payment processing

Timeline

Transportation Specialists

Destiny Health Care
12.2024 - 2026Read More

Cashier

Buger King
04.2023 - 09.2024Read More

Cashier

Family Dollar
02.2017 - 03.2019Read More

Personal Assistant

Latara Alford
03.2013 - 2016Read More

Charles H Houston

High School Diploma
Read More
Robin Lewis