Robin Myles
Baton Rouge,LA
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful hospitality setting.
Overview
8
8
years of professional experience
Work History
Front Desk Clerk
Mulberry Inn
05.2021 - 12.2021
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system and enthusiastically greeted callers.
Teacher Aide
Head Start Program
08.2016 - 05.2021
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Developed and implemented classroom routines to address varying student needs.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Housekeeping Room Attendant
Woman's Hospital
03.2014 - 07.2016
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Responded to requests from patrons for linens and toiletries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
High School Diploma -
Second Chance Academy
Baton Rouge, LA 05.2015
Skills
- Hospitality Management
- Guest Relations
- Attractions and amenities knowledgeable
- Multi-Line Phone Systems
- Listening Skills
- Problem-solving skills
- Complaint resolution
- Hospitality services
- Cash Handling
- Effective Planning
- File Management
- Customer Service
- Guest Reception
Timeline
Front Desk Clerk
Mulberry Inn
05.2021 - 12.2021
Teacher Aide
Head Start Program
08.2016 - 05.2021
Housekeeping Room Attendant
Woman's Hospital
03.2014 - 07.2016
High School Diploma -
Second Chance Academy
Similar Profiles
Enzo FrederickEnzo Frederick
Waiter at The Mulberry InnWaiter at The Mulberry Inn
Julie BarratoJulie Barrato
Cook at Mulberry Tree Childcare and KindyCook at Mulberry Tree Childcare and Kindy
Michelle SuenMichelle Suen
Sales Manager at Mulberry AustraliaSales Manager at Mulberry Australia
Kelli FajardoKelli Fajardo
Manager of Church Relations at Keep the Faith InitiativeManager of Church Relations at Keep the Faith Initiative
Sherita CigarSherita Cigar
Route Sales Associate at CINTAS, Professional Uniform and Facility ServicesRoute Sales Associate at CINTAS, Professional Uniform and Facility Services