Robin Quiroz
Archer Lodge,NC
Overview
18
18
years of professional experience
Work History
Cashier
Lowes Home Improvement Stores
Smithfield, NC
03.2025 - 05.2026
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas.
- Provided exceptional customer service to enhance shopping experience.
- Greeted customers and answered any questions they had about the store's products and services.
Accounts Receivable/Billing
Storr Office Environments
Raleigh, NC
10.2022 - 10.2023
- Reported financial information to management and sales department, released credit holds, and set up new customer accounts utilizing Dun and Bradstreet data.
- Executed daily cash application by ensuring timely scanning of deposits to the bank.
- Managed calls to and from customers regarding account discrepancies and processed credit card payments.
Accounts Receivable/Billing
Consolidated Laundry Equipment
Raleigh, NC
10.2016 - 10.2022
- Managed collections, generated reports, processed cash applications, and completed bank deposits to ensure accurate financial records.
- Facilitated communication with customers and collaborated with departments to address and resolve customer concerns effectively.
- Performed routine responsibilities to maintain operational efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Administrative Coordinator/Bookkeeper
Bath Fitter
Garner, NC
10.2015 - 06.2016
- Processed accounts payable and receivable transactions with accuracy
- Coordinated schedules for installation teams and customer appointments to optimize workflow.
- Managed documentation for client contracts and project proposals to support project execution.
- Communicated with sales, installers, branch manager, and customers to ensure seamless operations.
- Assisted in training new administrative staff on company procedures.
Credit Assistant
Eastern Aluminum Supply
Goldsboro, NC
10.2015 - 06.2016
- Reconciled cash, credit, and checks received daily, managed customer inquiries, released credit holds, filed documents, and set up new customer accounts to streamline processes.
- Applied and posted payments to customer accounts, ensuring accurate account balances.
- Communicated with clients to resolve credit-related inquiries and issues.
- Assisted in maintaining accurate customer credit records and files.
Sr. Credit Analyst
Cree Inc
Research Triangle Park, NC
08.2008 - 05.2013
- Reviewed credit reports and company financials for commercial clients to determine appropriate credit terms and limits.
- Reviewed credit reports and company financials to establish optimal credit terms and limits for commercial clients.
- Analyzed customer accounts and collaborated with sales team, customers, and management to address and resolve issues.
- Oversaw accounts receivable portfolio in excess of $30 million.
- Prepared past due accounts for collection, ensuring timely follow-up and recovery.
Skills
- Cash handling
- Customer service
- Transaction balancing
- Cash application
- Sales reporting
- Credit analysis
- Relationship management
Timeline
Cashier
Lowes Home Improvement Stores
03.2025 - 05.2026
Accounts Receivable/Billing
Storr Office Environments
10.2022 - 10.2023
Accounts Receivable/Billing
Consolidated Laundry Equipment
10.2016 - 10.2022
Administrative Coordinator/Bookkeeper
Bath Fitter
10.2015 - 06.2016
Credit Assistant
Eastern Aluminum Supply
10.2015 - 06.2016
Sr. Credit Analyst
Cree Inc
08.2008 - 05.2013