Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Robin Tipton

Lincoln,NE

Summary

Dynamic professional with extensive experience in data entry and database management, achieving near-perfect accuracy while maintaining confidentiality. Strong communication and problem-solving skills enhance customer service and team collaboration, driving efficient operations. Known for high productivity and swift task completion, specializing in accurate data management and proficient use of database software. Committed to delivering high-quality results in fast-paced environments, consistently meeting tight deadlines without compromising data integrity.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Legal Assistant

Berry Law
LINCOLN, NE
04.2025 - 08.2025
  • Managed case files and maintained organized documentation for legal proceedings.
  • Communicated with clients to gather information and provide updates on cases.
  • Reviewed and summarized legal documents for accuracy and relevance.
  • Utilized legal software to track case progress and manage deadlines effectively.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
  • Maintained client confidentiality in all matters.
  • Scanned physical documents into electronic format for storage in a secure database system.
  • Filed clients' legal documents in relevant courts for processing.
  • Proofread drafts of legal documents for accuracy in grammar and punctuation.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Updated databases with new information received from attorneys or clients.
  • Ensured that all paperwork was properly filed according to established procedures.

Home Health Caregiver

Nala Health Care
Lincoln, NE
02.2025 - 07.2025
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Assisted clients with bathing, dressing and incontinence care.
  • Recognized emergency situations and implemented appropriate procedures.
  • Promoted positive morale among patients by providing emotional support during difficult times.
  • Educated patients and families on health care needs, conditions, and options.
  • Encouraged independence among patients by helping them learn self-care skills that can be used independently without assistance from others.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Maintained records of patient care, progress or problems to report and discuss observations.

Data Entry

Advance Services, Inc.
Lincoln, NE
04.2025 - 04.2025
  • Updated existing records with new or revised information as needed.
  • Recovered missing data and resolved statistical inconsistencies by communicating with source authors.
  • Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.
  • Utilized specialized software applications related to the job role.
  • Researched and obtained further information for incomplete documents.
  • Contacted customers via phone or email to address data inquiries.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Followed up on pending tasks until completion.
  • Created spreadsheets to track data entries.
  • Entered data into spreadsheets, documents and databases with high accuracy rate.
  • Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
  • Maintained confidentiality of sensitive information entered into the system.

Administrative Specialist

Nebraska Department Of Corrections
Lincoln, NE
04.2024 - 10.2024
  • Provided administrative support to the Office Manager and other staff members.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Maintained organized filing system of paper and electronic documents.
  • Handled confidential documents with discretion.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Managed multiple calendars and contacts using computer software.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Customer Support Specialist

Missouri Higher Education Loan Authority
Lincoln, NE
08.2023 - 01.2024
  • Prepared reports for customers with delinquent and irreconcilable accounts.
  • Monitored accounts to ensure compliance with terms of agreement.
  • Provided one-on-one counseling to students regarding financial aid program options and requirements.
  • Assisted with completion of documentation such as FAFSA paperwork, answered questions, and delivered key information.
  • Performed regular audits of customer accounts for accuracy and completeness.
  • Collaborated with internal departments such as marketing, operations, finance. to ensure smooth delivery of services to customers.
  • Informed customers of loan application requirements and deadlines.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Developed customized financial plans tailored to individual needs and goals.
  • Set up debt payment plans based on client credit, income and assets.
  • Prepared reports regarding lending trends, profitability, delinquencies.

Solutions Specialist

Nelnet
Lincoln, NE
08.2020 - 05.2023
  • Prepared reports for customers with delinquent and irreconcilable accounts.
  • Monitored accounts to ensure compliance with terms of agreement.
  • Provided one-on-one counseling to students regarding financial aid program options and requirements.
  • Assisted with completion of documentation such as FAFSA paperwork, answered questions, and delivered key information.
  • Performed regular audits of customer accounts for accuracy and completeness.
  • Collaborated with internal departments such as marketing, operations, finance. to ensure smooth delivery of services to customers.
  • Informed customers of loan application requirements and deadlines.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Developed customized financial plans tailored to individual needs and goals.
  • Set up debt payment plans based on client credit, income and assets.
  • Prepared reports regarding lending trends, profitability, delinquencies.

Factory Production Worker

Vishay Intertechnology Inc
Columbus, NE
05.2019 - 05.2020
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Communicated with team members regarding tasks assigned during shift.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Separated products according to weight, grade and size of material to produce final product.
  • Adhered strictly to established guidelines and procedures while performing duties.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Identified defective parts or components and removed them from production line.

Family Support Worker

Owens and Associates
Columbus, NE
06.2018 - 05.2019
  • Advised families on available governmental assistance programs such as SNAP or TANF.
  • Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
  • Supported foster parents in their roles within the family unit.
  • Developed parenting skills classes for at-risk families.
  • Maintained confidentiality through stringent handling of charts and data.
  • Maintained accurate records of client progress including documentation of services provided.
  • Provided counseling and support to families in crisis situations.
  • Assisted families with financial planning and budgeting.
  • Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
  • Facilitated communication between parents, children, and other family members.
  • Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
  • Facilitated home visits to assess the safety of a family's environment.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Provided guidance on topics such as conflict resolution, stress management, health education.

CNA

Mory's Haven
Columbus, NE
12.2016 - 05.2018
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Monitored food intake and output as directed by nursing staff.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Provided emotional support to family members during difficult times.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Helped residents walk with or without self-help devices.
  • Assisted residents in preparing for activities and social programs.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Distributed drinking water and nourishment to residents.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Used mobility devices to transport patients.

Education

Associate of Arts - General Education (University Studies)

Shasta College
Redding, CA
12-2007

Associate of Science - Computer Science - Data Science

Colorado Technical University
Colorado Springs, CO

Skills

  • Data entry
  • Statistical analysis
  • Microsoft Excel
  • Database management
  • Confidentiality maintenance
  • Customer service
  • Communication skills
  • Attention to detail
  • Multi-tasking
  • Problem solving
  • Team collaboration
  • Administrative support
  • Problem resolution
  • Complaint resolution
  • Executive management support
  • Call center experience
  • Positive and professional
  • Paperwork processing
  • Empathy and patience
  • Microsoft office expertise

Certification

  • Federal Security Clearance - Confidential Level
  • Certified Nursing Assistant

References

References available upon request.

Timeline

Legal Assistant

Berry Law
04.2025 - 08.2025

Data Entry

Advance Services, Inc.
04.2025 - 04.2025

Home Health Caregiver

Nala Health Care
02.2025 - 07.2025

Administrative Specialist

Nebraska Department Of Corrections
04.2024 - 10.2024

Customer Support Specialist

Missouri Higher Education Loan Authority
08.2023 - 01.2024

Solutions Specialist

Nelnet
08.2020 - 05.2023

Factory Production Worker

Vishay Intertechnology Inc
05.2019 - 05.2020

Family Support Worker

Owens and Associates
06.2018 - 05.2019

CNA

Mory's Haven
12.2016 - 05.2018

Associate of Arts - General Education (University Studies)

Shasta College

Associate of Science - Computer Science - Data Science

Colorado Technical University

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