Robin Wisdom
Elko,NV
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
18
18
years of professional experience
Work History
Food Service/Housekeeping/Front Desk Receptionist
Geweke Hospitality
1139 E. Kettleman Lane, Suite 200, Lodi, CA 95240
06.2008 - 06.2012
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Trained new team members on company procedures, customer service and issue resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Concrete Batch Plant Operator
Granite Construction
1324 S. State Street, Ukiah, CA 95482
05.2001 - 04.2004
- Calculated water to cement ratio for specific mixes.
- Set up batch based on specifications and capabilities for admixtures.
- Scheduled aggregate bunkers and cement silo for filling.
- Managed upkeep of plant equipment by greasing bearings, replacing conveyor belts and completing minor repairs.
Machine Operator
Longview Paper Plant
10533 West National Ave. #304, Milwaukee, WI 53227
11.1998 - 04.2001
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Complied with company and OSHA safety rules and regulations.
Batch Plant Operator
Geneva Rock Products
4393 Riverboat Rd. Suite 400 SLC, UT 84123
06.1994 - 06.1998
- Calculated water to cement ratio for specific mixes.
- Set up batch based on specifications and capabilities for admixtures.
- Scheduled aggregate bunkers and cement silo for filling.
- Managed upkeep of plant equipment by greasing bearings, replacing conveyor belts and completing minor repairs.
- Maintained vehicles by checking oil, coolant and antifreeze daily in addition to regularly greasing rollers.
- Optimized batch plant operations by implementing efficient scheduling and resource allocation.
- Enhanced production output by maintaining equipment and performing regular maintenance checks.
- Reduced downtime with proactive troubleshooting of mechanical issues and timely repairs.
- Ensured product quality by conducting thorough inspections and adhering to industry standards.
- Streamlined workflow for increased efficiency, implementing proper batching procedures and controls.
- Maintained a safe working environment by enforcing strict safety protocols and regulations for all team members.
Education
Associate of Applied Science - Medical Assisting
Heald College - Central Administrative Office
Stockton, CAGED -
Venture Academy
2829 Transworld Drive, Stockton, CA 9520604.2008
Skills
- Front Office Management
- Cash Handling
- Customer Service
- Administrative Support
- Inventory Control
- Guest Relations
- Team Collaboration
- Telephone Etiquette
- Problem-Solving Skills
Timeline
Food Service/Housekeeping/Front Desk Receptionist
Geweke Hospitality
06.2008 - 06.2012
Concrete Batch Plant Operator
Granite Construction
05.2001 - 04.2004
Machine Operator
Longview Paper Plant
11.1998 - 04.2001
Batch Plant Operator
Geneva Rock Products
06.1994 - 06.1998
Associate of Applied Science - Medical Assisting
Heald College - Central Administrative Office
GED -
Venture Academy